[Split]conversion from 2.22 to 3.0- 500 error (solved)

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Stello
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[Split]conversion from 2.22 to 3.0- 500 error (solved)

Post by Stello »

Mine goes fine, up to:
Starting conversion process

Converting the configuration: Done
Executing pre-processing functions/queries: Done

Filling tables

Filling table phpbb3_banlist:
skip_rows = 0:
Filling table phpbb3_banlist:
skip_rows = 0:
Filling table phpbb3_disallow:
skip_rows = 0:
Filling table phpbb3_ranks:
skip_rows = 0:
Filling table phpbb3_topics:
skip_rows = 0:
Filling table phpbb3_topics:
skip_rows = 0:
Filling table phpbb3_topics_watch:
skip_rows = 0:
skip_rows = 2000: 1344 rows/s (2000 rows) |
Filling table phpbb3_smilies:
skip_rows = 0:
Filling table phpbb3_poll_options:
skip_rows = 0:
Filling table phpbb3_poll_votes:
skip_rows = 0:
Filling table phpbb3_words:
skip_rows = 0:
Filling table phpbb3_posts:
skip_rows = 0:

Step 16 of 27
When I hit the Continue Conversion button, it seems to time out after a while, and give me a 500 Internal Server Error.. As it happens, I first got this before the previous step, but after I went back and tried again, I got to the part which I quoted above.. However, no matter how many times I try again, after that, it's all 500, over and over again.. :|

Anyway, I was just chatting with a live support person from the host, and they asked some senior tech person to look at the problem, so I'm expecting to hear back from them within 24h.. (Meanwhile, if anyone else has any suggestions, feel free to share..)
Last edited by Stello on Fri Dec 14, 2007 5:58 pm, edited 1 time in total.
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darcie
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Re: [Split]conversion from 2.22 to 3.0- 500 error

Post by darcie »

The topic you posted in had a separate issue from your own. Please try not to hijack other user's topics. :)
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recompile
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Re: [Split]conversion from 2.22 to 3.0- 500 error

Post by recompile »

I'm having the (exact?) same problem. The install goes okay, but the conversion dies at step 16.

I tried changing the timeout in /install/index.php with set_time_limit with no effect.

If you've encountered this before and have a solution, I'm all ears.
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karlsemple
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Re: [Split]conversion from 2.22 to 3.0- 500 error

Post by karlsemple »

You guys might want to try making some backups and do the conversion locally on your own computer by using a WAMP of some kind. If you manage to the conversion locally you should then be able to backup the phpBB3 database and restore it into a newly installed phpBB3 board on you hosting (this would include some tweaking of cookie settings to the conversion working on the local machine and the restored database working on the phpBB3 board)
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idea
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Re: [Split]conversion from 2.22 to 3.0- 500 error

Post by idea »

have you found out how to fix it yet? i'm having the same prob :x
MisterDominator
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Re: [Split]conversion from 2.22 to 3.0- 500 error

Post by MisterDominator »

I'm having the same issue when I go to do the Convert. I have the old database and the new on the same MySQL db, with the files housed in different folders.

I called 1&1, who was completely non-helpful. They are escalating it, though I have little hope of a resolution any time soon. If anyone gets this resolved, I'll look forward to hearing about it. I tried tweaking the timout php file with no success.
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Stello
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Re: [Split]conversion from 2.22 to 3.0- 500 error

Post by Stello »

I left my conversion window open, last night, and tried to continue today.. This time, I didn't get the 500 error (right away), but this is where I'm at, right now:
Filling tables

Filling table phpbb3_posts:
skip_rows = 1315:

Step 16 of 27

[hitting the 'Continue conversion' button again here..]

Filling tables

Filling table phpbb3_posts:
skip_rows = 2755:

Step 16 of 27

[hitting the 'Continue conversion' button again here..]

Filling tables

Filling table phpbb3_posts:
skip_rows = 4081:

Step 16 of 27

[hitting the 'Continue conversion' button again here..]

Filling tables

Filling table phpbb3_posts:
skip_rows = 5598:

Step 16 of 27

[hitting the 'Continue conversion' button again here..]

Filling tables

Filling table phpbb3_posts:
skip_rows = 6758:

Step 16 of 27

[hitting the 'Continue conversion' button again here..]

Filling tables

Filling table phpbb3_posts:
skip_rows = 8137:

Step 16 of 27

[hitting the 'Continue conversion' button again here..]

Filling tables
Filling table phpbb3_posts:
skip_rows = 9464:

Step 16 of 27

[hitting the 'Continue conversion' button again here..]

Filling tables

Filling table phpbb3_posts:
skip_rows = 10653:

Step 16 of 27

[hitting the 'Continue conversion' button again here..]

Filling tables

Filling table phpbb3_posts:
skip_rows = 11581:

Step 16 of 27
I got one 500 error, between all those, but going back and trying again got me somewhere again.. Right now, I seem to be getting the 500 error again, having gone back several times and tried again, from that last bit..

No word from the host yet..
idea
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Re: [Split]conversion from 2.22 to 3.0- 500 error

Post by idea »

i had the same problem...just keep doing it and eventually it'll work...
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Stello
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Re: [Split]conversion from 2.22 to 3.0- 500 error

Post by Stello »

idea wrote:i had the same problem...just keep doing it and eventually it'll work...
And it did! Cheers :)
tekmosis
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Re: [Split]conversion from 2.22 to 3.0- 500 error (solved)

Post by tekmosis »

The system is very unintuitive, in my opinion and should be more user friendly. I found this thread when doing a google search for "phpbb3 step 16" as I was under the impression that the upgrade was hanging on step 16. What it is doing, though is only running a certain amount of rows at a time before you need to click "Continue conversion". Doing this numerous times and having it still stay on step 16. The process did not automatically refresh and continue through my 40k+ rows of posts.

If anyone feels they're hanging on step 16, jot down or remember what row it first said it was skipping. ie:
skip_rows = 1023
When you do 'Continue conversion' make sure the number is different (and higher) so you know it's not a matter of hanging at a certain step.
monty_realistico
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Re: [Split]conversion from 2.22 to 3.0- 500 error (solved)

Post by monty_realistico »

I've made it to Step 16 of 27 as well. Is this the same 500 error you've all received?

"The server encountered an internal error or misconfiguration and was unable to complete your request."

It seems to time out after about 30 seconds and my max_execution is about 3 minutes. I'm going to keep trying as per the previous posts.

Cheers,
Steve
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