User can't stay signed in

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User can't stay signed in

Postby mmorlino » Wed Oct 07, 2009 10:02 pm

Running 3.0.4

Received this from a member. No one else has e-mailed me about this problem.

I am very frustrated, I can not keep signed in. I everytime I open a post or change pages, I am signed off again. What is the deal?


Any ideas?

Thanks!
Yours in Christ,
~Molly~
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mmorlino
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Posts: 60
Joined: Sat Aug 20, 2005 9:33 pm

Re: User can't stay signed in

Postby Keith W » Wed Oct 07, 2009 10:49 pm

Get them to try clearing there cookies and temporary Internet files.

Regards,

Keith
<><
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Re: User can't stay signed in

Postby stevemaury » Wed Oct 07, 2009 11:13 pm

If that doesn't work, some actual information about your board would be helpful.

Please fill out the Support Request Template Generator and post it back here to enable us to assist you better.
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All unsolicited PMs will be ignored.

For hosting, try http://www.1and1.com/?k_id=15278953
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Re: User can't stay signed in

Postby mmorlino » Thu Oct 08, 2009 1:31 am

Support Request Template
What version of phpBB are you using? phpBB 3.0.4
What is your board's URL? http://www.doxiespot.com
Who do you host your board with? http://www.steadfast.net
How did you install your board? I used the download package from phpBB.com
Is your board a fresh install or a conversion? Conversion from phpBB2
Do you have any MODs installed? Yes
What MODs do you have installed? Chat
When did your problem begin? Today - 10/7/09
Please describe your problem. Quote from one member (and only member experiencing this problem):

I am very frustrated, I can not keep signed in. I everytime I open a post or change pages, I am signed off again. What is the deal?
What styles do you currently have installed? hestia blue
What language(s) is your board currently using? English
Which database type/version are you using? I Don't Know
What is your level of experience? New to PHP and phpBB
Generated by SRT Generator ($Rev: 3303 $)
Yours in Christ,
~Molly~
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mmorlino
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Posts: 60
Joined: Sat Aug 20, 2005 9:33 pm

Re: User can't stay signed in

Postby mmorlino » Thu Oct 08, 2009 1:32 am

Member tried clearing their cookies and deleting temporary files but to no avail.
Yours in Christ,
~Molly~
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mmorlino
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Posts: 60
Joined: Sat Aug 20, 2005 9:33 pm

Re: User can't stay signed in

Postby Piki » Thu Oct 08, 2009 2:26 am

I'm having a similar problem -- if I sign in, I get ?sid=##################################### somewhere in the URL, and if this is removed, I am no longer signed in.
Piki
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Posts: 31
Joined: Fri May 29, 2009 11:37 pm

Re: User can't stay signed in

Postby stevemaury » Thu Oct 08, 2009 4:24 am

OP - Your cookie domain should be .doxiespot.com (note the leading dot). And change the cookie name to phpbb3_pqesp7.

Piki, instead of hijacking this topic, start your own and Please fill out the Support Request Template Generator and post it back here to enable us to assist you better.
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All unsolicited PMs will be ignored.

For hosting, try http://www.1and1.com/?k_id=15278953
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stevemaury
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Re: User can't stay signed in

Postby mmorlino » Fri Oct 09, 2009 6:56 am

Thanks for the tip! I did this but they're still having these issues?
Yours in Christ,
~Molly~
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mmorlino
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Posts: 60
Joined: Sat Aug 20, 2005 9:33 pm

Re: User can't stay signed in

Postby mmorlino » Sun Oct 11, 2009 11:56 pm

Any additional help?
Yours in Christ,
~Molly~
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mmorlino
Registered User
 
Posts: 60
Joined: Sat Aug 20, 2005 9:33 pm


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