Is there a way to prevent hotmail sending mail to junk/spam?

[Wakas]

I have noticed members who use a hotmail address to sign up to my forum get the confirmation email automatically sent to their junk/spam mail folder?

Is there any way to prevent that?

Thanks.

[stevemaury]

Do you have Admin activation enabled? If so, you can manually send the email via your own account when you see a new registrant with one of these types of addresses.

[Wakas]

Thanks for the suggestion.

After doing some searching on these forums, it seems this is a common problem.

I have an idea though, when a user registers the next page says:

"Your account has been created. However, this forum requires account activation. An activation key has been sent to the e-mail address you provided. Please check your e-mail for further information

Click Here to return to the Index"

Why cant we change it to:


"Your account has been created. However, this forum requires account activation. An activation key has been sent to the e-mail address you provided. Please check your e-mail (if you do not see it there also check your spam/junk mail folders) for further information.

Click Here to return to the Index"

Does anyone think this is a good idea? If so, what file do we need to edit?


Thanks.

[stevemaury]

It's a good idea, although you have more faith in the fact that people read anything than I do. The file is language/lang_english/lang_main.php.

[Wakas]

Thanks steve.

Done it. Guess we'll see what happens.

[Dogs and things]

I did the same as you.

But I also posted a global announcement in which I explain the problem. I put a link to that announcement in the line on the register page where email is explained.

I even made a small guide, on a html-page, with some images, in which I explain how to configure Hotmail junkfilter. In the announcement there´s a link to that guide.

Some people must end up dizzy before ever getting to register.

But I believe all this could help a bit.