Support Toolkit

Support Toolkit The Support Toolkit (STK) was developed by the phpBB.com Support Team in cooperation with EXreaction. The STK provides a second "Administration Control Panel" that can be used to recover various part of a corrupted phpBB 3.0.x installation or to solve commonly encountered problems with the software.

Login

The STK was designed with a secondary login system which allows you to login if you are no longer able to login through phpBB3.

If you are locked out of your board, the STK can generate a new password file (25 characters) for you to use. You must download this file and upload it into the stk/ directory on your server. Once the file is uploaded you can login using the secondary login (as long as you are not logged into phpBB3 already). The generated password file expires 6 hours after creation and you will need to generate a new password to use this login method again.

Tools

The STK ships with a set of tools pre installed. In the latest version the pre installed tools are:

Support tools

This category contains tools that perform support related tasks.

  • Auto Cookies: Allows you to change the cookie settings.
  • Database Cleaner: Allows you to reset certain parts of your phpBB boards database to its original setup (removes all database modifications).
  • Duplicate permissions: Removes duplicate permissions which can break the auth system.
  • Fix Left/Right ID's Repairs the tree structure of the forums and modules.
  • Recreate Module Management: Recreates the Module Management modules in the ACP in case they were removed (the modules that allow you to add/change/remove other modules).
  • Reclean Usernames: Resets the username_clean entries in the users table.
  • Reset Styles: Allows you to set the board and user defaults to a specific style.
  • Sanitise Anonymous user: Reset the anonymous user to its correct state.

Admin tools

This category contains tools that can help an administrator maintain his board.

  • Profile List: An advanced memberlist which allows you to easily filter users.
  • Purge Cache: Purge the boards cache.
  • Reparse BBCode: Reparses the BBCode for the boards posts.
  • Run SQL Query: Allows you to run an SQL query on your database and view the results.

User/Group tools

This category contains tools that perform user or user group related tasks.

  • Add user: Allows you to easily add new users to the board.
  • Change password: Allows you to change a password for a user.
  • Make founder: Allows you to set a user as a board founder.

Emergency tools

The STK contains some tools to provide emergency repairs on the phpBB3 system under some events automatically. These emergency repairs will only happen if something critical to initializing phpBB3 has failed.

  • Rebuild config.php: If the phpBB config file is missing the STK will show you a screen that you can use to re-create the config file.
  • Reset style: If the STK sees that there is no style set it will try to install a style that is available on the file system.