Search found 62 matches

by davethecat
Tue Nov 17, 2020 8:32 pm
Forum: [3.2.x] Support Forum
Topic: Upgrading to 3.3.x
Replies: 4
Views: 447

Re: Upgrading to 3.3.x

Thanks for the replies, very helpful! AbaddonOrmuz: Our server is currently running MariaDB 5.5.68. At the risk of sounding like a muppet, does that mean that we aren't running MySQL at all any more? We have a Plesk control panel on a dedicated server, and I can't seem to find anywhere that mentions...
by davethecat
Mon Nov 16, 2020 6:43 pm
Forum: [3.2.x] Support Forum
Topic: Upgrading to 3.3.x
Replies: 4
Views: 447

Upgrading to 3.3.x

Hello, I've been reading other posts here and have got the answers to most of my questions, but I would just like to ask a couple of things from those with more experience, before I attempt to upgrade.... Our forum is currently PhPBB 3.2.4 and our server is running PHP 7.2.34. We need to upgrade to ...
by davethecat
Wed Sep 18, 2019 5:06 pm
Forum: General Discussion
Topic: Finding a volunteer Forum Manager
Replies: 3
Views: 8849

Re: Finding a volunteer Forum Manager

Hi Paul, Yes that's us! We're hoping to find two people ideally, job sharing to cover three-and-a-half days a week each (unless we can find someone who wants to cover it every day). It really only takes about an hour a day, often less, so is a nice job for someone. I don't know if I am allowed to pu...
by davethecat
Wed Sep 18, 2019 10:58 am
Forum: General Discussion
Topic: Finding a volunteer Forum Manager
Replies: 3
Views: 8849

Finding a volunteer Forum Manager

Just looking for suggestions... Our phpBB forum is part of a cat charity website, and is hugely valuable to people needing help / advice / support / information. We recently lost our volunteer forum manager/moderator, and have been advertising for a few weeks now for a new volunteer (or two - it cou...
by davethecat
Thu Aug 15, 2019 9:15 am
Forum: [3.2.x] Support Forum
Topic: Ex-Admin still able to access ACP
Replies: 7
Views: 549

Re: Ex-Admin still able to access ACP

Thank you - sorted!!!

Cheers canonknipser - you were right - the user was still in 'permissions > Global moderators' box. I have now removed them from there, and all is OK now.

Thanks to all for your help!
by davethecat
Wed Aug 14, 2019 2:39 pm
Forum: [3.2.x] Support Forum
Topic: Ex-Admin still able to access ACP
Replies: 7
Views: 549

Re: Ex-Admin still able to access ACP

Thank you for the replies - that has partly sorted things... No, the User wasn't a Founder. I went to permissions > administrators, and their name was indeed in the box - so that has now been removed. As a result that User can no longer access the ACP. Thank you! However, that user does still have t...
by davethecat
Wed Aug 14, 2019 11:42 am
Forum: [3.2.x] Support Forum
Topic: Ex-Admin still able to access ACP
Replies: 7
Views: 549

Ex-Admin still able to access ACP

Hello, I hope someone can advise please - I think I must just be missing something obvious here... We recently had a change of Admin on our Board. The old Admin's account was removed from the Administrators group and also removed from our Moderators group, and is now only in our 'Registered Users' g...
by davethecat
Fri Feb 08, 2019 11:06 am
Forum: [3.2.x] Support Forum
Topic: Error logs re: 'functions_messenger.php line 1909'
Replies: 17
Views: 1291

Re: Error logs re: 'functions_messenger.php line 1909'

I'm pleased to say this is now resolved, thanks to a couple of adjustments on our server, by our hosts. Just for information in case anyone else has a similar issue, it was resolved as follows: (1) Lowered the limit for 'pm.max_requests', (memory consumption for the FPM pool has now dropped drastica...
by davethecat
Mon Jan 28, 2019 3:07 pm
Forum: [3.2.x] Support Forum
Topic: Error logs re: 'functions_messenger.php line 1909'
Replies: 17
Views: 1291

Re: Error logs re: 'functions_messenger.php line 1909'

Just a brief update on this issue. Whilst this is not definitely resolved yet (I will post back when it is) it does appear that our server hosts have identified two likely causes.... Our server logs showed that our "PHP processes had unusually high memory consumption" and that our "FP...
by davethecat
Sun Jan 27, 2019 11:35 am
Forum: [3.2.x] Support Forum
Topic: Error logs re: 'functions_messenger.php line 1909'
Replies: 17
Views: 1291

Re: Error logs re: 'functions_messenger.php line 1909'

Thanks EA117 and Lumpy, very helpful, I've just checked our Error logs again, and there have been no errors logged since 18th January, so (ever the optimist) I'm just going to monitor it at the moment, and hope that this may have been sorted out somehow, (package update on the server maybe?). I will...
by davethecat
Wed Jan 23, 2019 8:23 pm
Forum: [3.2.x] Support Forum
Topic: Error logs re: 'functions_messenger.php line 1909'
Replies: 17
Views: 1291

Re: Error logs re: 'functions_messenger.php line 1909'

Well, I asked our server host about this, and just had a reply... this really doesn't help at all, but I thought I would post what they said anyway... copied exactly from their reply: " Per your concern we go a head and look some logs but we can't find anything related with an environmental cha...
by davethecat
Wed Jan 23, 2019 12:27 pm
Forum: [3.2.x] Support Forum
Topic: Error logs re: 'functions_messenger.php line 1909'
Replies: 17
Views: 1291

Re: Error logs re: 'functions_messenger.php line 1909'

Hi Mick, Thanks for taking a look at that. No, we don't use free emails like gmail etc. I guess we do use ' personal one supplied with your hosting package ' - in as much as we have a mailserver included on our (dedicated) server, on which we have a number of emails related to our organisation. As y...
by davethecat
Mon Jan 21, 2019 10:58 am
Forum: [3.2.x] Support Forum
Topic: Error logs re: 'functions_messenger.php line 1909'
Replies: 17
Views: 1291

Re: Error logs re: 'functions_messenger.php line 1909'

Hi Mick, Ok thank you, I'm attaching a screenshot of our current email settings, as suggested. It's odd - we had no errors logged for five days (13 - 17 Jan) and then several of these same errors logged on 18th Jan. Any clues welcome. I will wait to see what you might suggest first, before I contact...
by davethecat
Thu Jan 17, 2019 12:20 pm
Forum: [3.2.x] Support Forum
Topic: Error logs re: 'functions_messenger.php line 1909'
Replies: 17
Views: 1291

Re: Error logs re: 'functions_messenger.php line 1909'

Hi EA117, Thanks for your reply. I checked the "Use SMTP server for email" setting in our phpBB configuration and is is set to "No". We haven't changed this setting, so I think it will have been set to "No" for years, probably ever since we had the forum. So, I'm reluct...
by davethecat
Mon Jan 14, 2019 4:47 pm
Forum: [3.2.x] Support Forum
Topic: Error logs re: 'functions_messenger.php line 1909'
Replies: 17
Views: 1291

Error logs re: 'functions_messenger.php line 1909'

Hello, I wonder if anyone can shed some light on an error which has started coming up in our phpBB error logs recently. I did a few searches on this forum but couldn't find any posts with this error - so I don't know whether it is to do with phpBB as such, or whether it might be something which has ...

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