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by karlsemple
Mon May 23, 2011 3:38 pm
Forum: [3.0.x] Support Forum
Topic: ACP forums read different than board forums
Replies: 1
Views: 141

Re: ACP forums read different than board forums

I would suggest installing the Suppot toolkit and using the tool which is part of the package to do the folliwing Fix Left/Right ID's: Repairs the tree structure of the forums and modules. Note after doing this you will likely find you will need to place your subforums back into their parent forums ...
by karlsemple
Mon May 23, 2011 3:04 pm
Forum: [3.0.x] Support Forum
Topic: No longer recieving activation e-mails
Replies: 2
Views: 288

Re: No longer recieving activation e-mails

Since last week I haven't had any e-mails, including one to notify me of a private message. Any ideas? It was working since day one up until now. I haven't changed any of the forum settings and things like notify me of a new private message etc is still enabled. Are you using the hosts php mail fun...
by karlsemple
Mon May 23, 2011 3:00 pm
Forum: [3.0.x] MOD Writers Discussion
Topic: Extra page help
Replies: 14
Views: 470

Re: Extra page help

Can we get a link to the board and the custom page in question?
by karlsemple
Mon May 23, 2011 2:57 pm
Forum: [3.0.x] Support Forum
Topic: right permission setting for "newly Registered Users"
Replies: 3
Views: 144

Re: right permission setting for "newly Registered Users"

Just to check,

Admin control panel -> general tab -> board configuration -> user registration settings

do you have a value set for the option "New member post limit:"?
by karlsemple
Mon May 23, 2011 2:55 pm
Forum: [3.0.x] Support Forum
Topic: Admin normal/sticky/announce does not appear
Replies: 5
Views: 357

Re: Admin normal/sticky/announce does not appear

Those are forum permissions which you will need to configure on a forum by forum basis, as with all permissions you can set these permissions on a user by user or group by group basis via the Admin control panel -> permissions tab -> forum based permissions -> forum permissions section. Being an Adm...
by karlsemple
Tue May 03, 2011 7:07 am
Forum: [3.0.x] Support Forum
Topic: Can't log in?
Replies: 1
Views: 121

Re: Can't log in?

Please provide us with the information necessary to assist you by filling out the Support Request Template.
by karlsemple
Tue May 03, 2011 7:06 am
Forum: [3.0.x] Support Forum
Topic: Install Modifications
Replies: 1
Views: 133

Re: Install Modifications

All modifcation in the phpBB modification database will contain detailed step by step installation instructions for you to follow. This is usually in the form of an .xml file which will need opening in your web browser and this will then have the instructions you need to follow. Understanding these ...
by karlsemple
Tue May 03, 2011 6:57 am
Forum: [3.0.x] Support Forum
Topic: Transfer: Same Forum, New Server & New Database
Replies: 3
Views: 190

Re: Transfer: Same Forum, New Server & New Database

How did you make the backup of the old boards database? How the backup of the database was made will determine how you go about restoring it. If the backup was made using the phpBB Admin panel backup feature you would simply need to install a fresh phpBB installation and then upload the backup into ...
by karlsemple
Tue May 03, 2011 6:52 am
Forum: [3.0.x] Support Forum
Topic: Board Crashed
Replies: 1
Views: 1071

Re: Board Crashed

first the board did not show & the error ./cache/ is NOT writable. This first error would have suggested that the folders permissions were not correctly configured, the cache folder needs to be writeable so on a linux based operating system that would mean setting the chmod value to 777. Check the ...
by karlsemple
Sat Apr 23, 2011 7:37 am
Forum: [3.0.x] Support Forum
Topic: Trying to upgrade to 3.0.8
Replies: 11
Views: 438

Re: Trying to upgrade to 3.0.8

How you update will depends on several factors, so there are a few things we need to know first. What version of phpBB are you currently running and does your board use a custom styles, also does the board have any modification installed?
by karlsemple
Sat Apr 23, 2011 7:35 am
Forum: [3.0.x] Support Forum
Topic: Issues with Yahoo Registration Confirmation
Replies: 4
Views: 767

Re: Issues with Yahoo Registration Confirmation

phpBB is not handling your sites sign-ups, you have bridged with word press and as such word press is handling your sites sign up process and when signing up you have an error on the page which you will probably need to fix. That said the registration process is working as it should and the registra...
by karlsemple
Sat Apr 23, 2011 7:18 am
Forum: [3.0.x] Support Forum
Topic: Issues with Yahoo Registration Confirmation
Replies: 4
Views: 767

Re: Issues with Yahoo Registration Confirmation

If people can register on your board using other E-mail providers have receive the registration E-mail just fine then the problem is probably not with your board. It could be that on Yahoo mail the boards E-mails are being treated as spam and thus going to the account holders trash folder, a good nu...
by karlsemple
Wed Apr 20, 2011 7:42 am
Forum: [3.0.x] Support Forum
Topic: How to put avatar under rank title?
Replies: 2
Views: 314

Re: How to put avatar under rank title?

Try opening your /styles/prosilver/viewtopic_body.html file in a plain text editor, Search for the line <!-- IF postrow.RANK_TITLE or postrow.RANK_IMG --><dd>{postrow.RANK_TITLE}<!-- IF postrow.RANK_TITLE and postrow.RANK_IMG --><br /><!-- ENDIF -->{postrow.RANK_IMG}</dd><!-- ENDIF --> You need to m...
by karlsemple
Wed Apr 20, 2011 5:24 am
Forum: [3.0.x] Support Forum
Topic: Where can I edit Birthday mail?
Replies: 1
Views: 202

Re: Where can I edit Birthday mail?

I want to edit birthday congratulation email I don't believe that the default phpBB3 installation sends out such and E-mail which would mean you have probably installed a modification to achieve this :) So to end the E-mail you are going to find where the modification added the E-mail template, all...
by karlsemple
Wed Apr 20, 2011 5:17 am
Forum: [3.0.x] Support Forum
Topic: Accidentally banned self from board
Replies: 2
Views: 741

Re: Accidentally banned self from board

If your account is the founder account you should still be able to log in and access the Admin control panel and as such should still be able to manage the ban lists. The founder account is the one you created when installing the board, so if possible log in using that account. If your account is no...

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