Search found 137 matches

by invenio
Sun Mar 15, 2020 4:12 pm
Forum: [3.3.x] Support Forum
Topic: Unable to Update 3.3.0 - Unable to Open Install Folder
Replies: 8
Views: 354

Re: Unable to Update 3.3.0 - Unable to Open Install Folder

I also use ipage, so can confirm that phpBB works well with them (including countless updates/upgrades). I noticed you said "uploaded and extracted folders". Don't do that, extract all the files locally AND THEN upload them with a good FTP client (such as filezilla). Also, use the full package metho...
by invenio
Sat Mar 14, 2020 1:56 pm
Forum: [3.3.x] Support Forum
Topic: Unable to erase private messages
Replies: 2
Views: 192

Re: Unable to erase private messages

What is not stated in the tracker is that it's not only the delete function which is faulty but also the move function. The workaround is the same, open the message and to the delete/move from there.
by invenio
Wed Jan 22, 2020 1:46 pm
Forum: [3.3.x] Support Forum
Topic: Site Logo; How do I change this in 3.3?
Replies: 36
Views: 2858

Re: Site Logo; How do I change this in 3.3?

Short footnote. Struggled with the free .svg editor so decided to splash out and and bought DrawPad . Given the arguments for using svg images thought it would be worth learning to use. Thanks All, privateer I've used inkscape in the past. It's a rather powerful program, probably the most popular f...
by invenio
Thu Jan 16, 2020 3:17 pm
Forum: [3.3.x] Support Forum
Topic: Site Logo; How do I change this in 3.3?
Replies: 36
Views: 2858

Re: Site Logo; How do I change this in 3.3?

GIMP does not have an svg export. It's weird how svg is not supported in many image manipulation programs and even some of the online converters seem to have trouble. I question whether moving the default logo to this format was the best option. The format does have it's merits and is technically su...
by invenio
Thu Jan 16, 2020 1:37 pm
Forum: [3.3.x] Support Forum
Topic: Site Logo; How do I change this in 3.3?
Replies: 36
Views: 2858

Re: Site Logo; How do I change this in 3.3?

Are you clearing both the phpBB cache AND browser cache with each retry? I had to do that as the cache would display the old image. You can always use the inspect element function of your browser to confirm what file is being displayed on the web page you have up.
by invenio
Wed Jan 15, 2020 11:01 pm
Forum: [3.3.x] Support Forum
Topic: Site Logo; How do I change this in 3.3?
Replies: 36
Views: 2858

Re: Site Logo; How do I change this in 3.3?

I always renamed my logo "site_logo.gif" before uploading to styles/.../.../img. But I see the phpBB logo is now named site_logo.svg and the code in "common.css" is different. I also used to change the dimensions and padding. Could you tell me what to do now please. Either make an .svg image, or co...
by invenio
Mon Jan 13, 2020 9:06 pm
Forum: [3.3.x] Support Forum
Topic: Extension error in acp after update from 3.2.8 to 3.3.0
Replies: 8
Views: 735

Re: Extension error in acp after update from 3.2.8 to 3.3.0

Why did you use automatic update? You should be doing the full package upgrade method as advised in the documentation. Did you disable all your extensions prior to the upgrade as recommended?
by invenio
Sun Jan 12, 2020 12:46 pm
Forum: [3.3.x] Styles Support & Discussion
Topic: Default Site Logo format change in v3.3
Replies: 7
Views: 1406

Default Site Logo format change in v3.3

Am I correct in the fact that the default site logo in prosilver (phpBB default theme) was changed to .svg format from the previous .gif? I upgraded my board (from v3.2.) and noticed the site_logo.gif file was no longer present, it has been replaced by an .svg file of the same name. Any reason for t...
by invenio
Sat Jan 11, 2020 9:42 pm
Forum: [3.3.x] Support Forum
Topic: trouble updating database when upgrading from 3.2.5 to 3.3.0
Replies: 5
Views: 211

Re: trouble updating database when upgrading from 3.2.5 to 3.3.0

Glad it worked out.

I'm surprised that the 3.3 upgrade documentation does not specify to delete these files (as it does in the 3.2.x update KB article). I'm not sure why these files are leftover with every update I have done in the past but now I make sure to delete them.
by invenio
Sat Jan 11, 2020 8:34 pm
Forum: [3.3.x] Support Forum
Topic: trouble updating database when upgrading from 3.2.5 to 3.3.0
Replies: 5
Views: 211

Re: trouble updating database when upgrading from 3.2.5 to 3.3.0

php 7.3 is not supported with v3.2.5, not sure if that is causing any problems although if you are upgrading using 3.3 then it should not be a problem. Did you revert to your backup, maybe your database was upgraded (or partially) with the first attempt and that is why it's not giving the option of ...
by invenio
Tue Jan 07, 2020 5:58 pm
Forum: [3.3.x] Support Forum
Topic: KB Article on Update gone (new one coming?)
Replies: 13
Views: 334

Re: KB Article on Update gone (new one coming?)

Good point. I didn't think of that. Thanks for the clarification.
by invenio
Tue Jan 07, 2020 5:41 pm
Forum: [3.3.x] Support Forum
Topic: KB Article on Update gone (new one coming?)
Replies: 13
Views: 334

Re: KB Article on Update gone (new one coming?)

Oh, I see. The KB article listings change based on what version you have selected at the top of the page. My bad. So it's there in the 3.2 listing but not the 3.3. I guess that makes sense.

Am I correct that the upgrade from 3.2.x to 3.3.0 is the same exact process as the 3.2.x update procedure?
by invenio
Tue Jan 07, 2020 4:54 pm
Forum: [3.3.x] Support Forum
Topic: KB Article on Update gone (new one coming?)
Replies: 13
Views: 334

Re: KB Article on Update gone (new one coming?)

I just checked and currently have the "io_lock.lock" file in there. But it seems like I always had one or two of those files in there with every update I did. Is that indicative of a problem with my updates? That is why I liked the KB article as it specifically addressed that issue which I think gav...
by invenio
Tue Jan 07, 2020 1:16 pm
Forum: [3.3.x] Support Forum
Topic: KB Article on Update gone (new one coming?)
Replies: 13
Views: 334

Re: KB Article on Update gone (new one coming?)

Thank you so much. So the instructions are now in the documentation section of the site instead of the KB article. I think that makes sense. Those "migration" files I was referring are not going to be a problem with the 3.2.x to 3.3.x upgrade? Just want to double check as that had caused issues for ...
by invenio
Tue Jan 07, 2020 12:43 pm
Forum: [3.3.x] Support Forum
Topic: KB Article on Update gone (new one coming?)
Replies: 13
Views: 334

KB Article on Update gone (new one coming?)

I see that the KB article on updating the board has been removed. I always used that to do the updates in the 3.2.x line. I've had some quirks with updates (like not deleting the migration files causing problems). It was a good guide. Is there going to be a new article on how to upgrade to 3.3.x? Th...

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