Search found 57 matches

by BeBop
Sat May 16, 2020 7:13 pm
Forum: [3.2.x] Support Forum
Topic: Forum Backup Procedure Check
Replies: 22
Views: 769

Re: Forum Backup Procedure Check

yes there are many htaccess and index.htm files in phpbb that is not the question. please post a picture of the store folder open on the right side so we can see what is in it besides that notes folder that does not belong there. robert Robert, I am sorry but I can categorically swear that clicking...
by BeBop
Sat May 16, 2020 1:07 pm
Forum: [3.2.x] Support Forum
Topic: Forum Backup Procedure Check
Replies: 22
Views: 769

Re: Forum Backup Procedure Check

that is the correct store folder under the forum folder. however, that folder named "notes" that is inside the store folder does not belong there. the store folder should at least have a file named index.htm and one named .htaccess that store folder is where your backups made from the admin panel m...
by BeBop
Sat May 16, 2020 11:10 am
Forum: [3.2.x] Support Forum
Topic: Forum Backup Procedure Check
Replies: 22
Views: 769

Re: Forum Backup Procedure Check

Thank you for your advice Warmweer and Lumpy as well, but basically the /Store folder does not have any backup files in it, I was told they should look like either one of the following, and one small file as per my screen shot. So does that mean they are not transfering from phpBB forum to /store fo...
by BeBop
Fri May 15, 2020 9:39 pm
Forum: [3.2.x] Support Forum
Topic: Forum Backup Procedure Check
Replies: 22
Views: 769

Re: Forum Backup Procedure Check

Dear Robert, CPanel File Manager I finally found a folder store with nothing in it in the second level down of public_html https://i.imgur.com/JmRCKHk.png But then found these in a folder called Forum and found these in a sub-folder called logs,could these be be backup files? https://i.imgur.com/mLp...
by BeBop
Fri May 15, 2020 12:39 pm
Forum: [3.2.x] Support Forum
Topic: Forum Backup Procedure Check
Replies: 22
Views: 769

Re: Forum Backup Procedure Check

Robert sorry to sound dim (I am a writer not a IT person), how do I check whether /store is in FTP is that through my CPanel please? Also error 403 is forbidden access in this context, having googled it, so that would probably arise as you are not logged into my UK2 Host Cpanel. Therefore, does that...
by BeBop
Thu May 14, 2020 8:47 pm
Forum: [3.2.x] Support Forum
Topic: Forum Backup Procedure Check
Replies: 22
Views: 769

Re: Forum Backup Procedure Check

Thanks for all this effort Lumpy, no I did these backups through the AdminCP in phpBB board, that's for sure because I've taken Steve's advice and checked the 'Restore' function in ACP Maintenance and they are definitely there (Thank you Steve). There are also loads of previous backups going back th...
by BeBop
Thu May 14, 2020 4:04 pm
Forum: [3.2.x] Support Forum
Topic: Forum Backup Procedure Check
Replies: 22
Views: 769

Re: Forum Backup Procedure Check

Dear Lumpy burgertushie, Thanks for you advice but still cannot locate today's backup files in /store My site is is installed like this: http://www.973-eht-namuh-973.com/forum/viewforum.php?f=1 so assumed http://www.973-eht-namuh-973.com/store/ Went into File Manager on my UK2 hosting Cpanel 'search...
by BeBop
Thu May 14, 2020 12:23 pm
Forum: [3.2.x] Support Forum
Topic: Forum Backup Procedure Check
Replies: 22
Views: 769

Re: Forum Backup Procedure Check

Dear Warmweer, Thank you very much for the confirmation of the procedure for the backup of my forum. The backup worked fine and was registered as having been completed in the Admin Log. I then went to make sure that I could access the backup in/store through my host Control Panel in the root of my d...
by BeBop
Tue May 12, 2020 9:06 pm
Forum: [3.2.x] Support Forum
Topic: Forum Backup Procedure Check
Replies: 22
Views: 769

Forum Backup Procedure Check

Hi We have been running our forum, still on 3.2.7 for the moment a long time, but coronavirus and isolation has meant that I am running the backup routine for the furst time without our technical consultant able to get onsite. Please find below, the backup procedure I have written down. Could somebo...
by BeBop
Thu Feb 06, 2020 5:38 pm
Forum: [3.3.x] Support Forum
Topic: Automatic Upgrade Function
Replies: 5
Views: 164

Automatic Upgrade Function

When we upgrade, we will be upgrading from version 3.2.7 to version 3.3.0. In the past we have always used the automatic upgrade function, on the last occasion we lost data we were told to try using the file by file replacement upgrade method instead because there were problems with the automatic up...
by BeBop
Wed Jan 15, 2020 9:41 pm
Forum: [3.3.x] Support Forum
Topic: Will phpBB board Software version 3.3.0 also work under PHP Version 7.2?
Replies: 3
Views: 258

Will phpBB board Software version 3.3.0 also work under PHP Version 7.2?

Evening all, Regarding the recent release of phpBB board Software version 3.3.0, does V3.3.0 also run without problem under PHP Version 7.2? If not we will have to find out when our hosting provider intends to upgrade to PHP VERSION 7.3. or indeed if they do in the near future!! Thanks in advance Re...
by BeBop
Sun Aug 25, 2019 7:31 pm
Forum: [3.2.x] Support Forum
Topic: Done 3.2.2 to 3.2.7 upgrade but inline attachments missing
Replies: 36
Views: 2628

Re: Done 3.2.2 to 3.2.7 upgrade but inline attachments missing

DEAR EA117, Many thanks for all your help above and apologies for another delay in our response. However, we followed your advice and waited to see if Robbell our systems techie was fit enough to get back on the case. Unfortunately not yet….. So as a user I would like to ask you some questions regar...
by BeBop
Mon Aug 19, 2019 8:50 pm
Forum: [3.2.x] Support Forum
Topic: Done 3.2.2 to 3.2.7 upgrade but inline attachments missing
Replies: 36
Views: 2628

Re: Done 3.2.2 to 3.2.7 upgrade but inline attachments missing

DEAR EA117, Many thanks for all your help above and apologies for the long delay in getting back to you, but Robbell our systems techie has been off sick for a chunk of the month and I am trying as a user to decipher what we need to do next. Are we looking for a back up taken before we did the upgra...
by BeBop
Sun Jul 14, 2019 4:01 pm
Forum: [3.2.x] Support Forum
Topic: Done 3.2.2 to 3.2.7 upgrade NOW missing member and post records
Replies: 2
Views: 189

Done 3.2.2 to 3.2.7 upgrade NOW missing member and post records

Hello the two old giffers again, we've now discovered some member records that no longer exist since the upgrade, one of which has/had 80+ posts, plus also now some posts for members who can continue to access appear to have gone we kept some links as a test and they no longer work. Given the proble...

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