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by Santiago Munez 26
Wed Jul 27, 2011 3:17 pm
Forum: [3.0.x] Support Forum
Topic: White page problem
Replies: 32
Views: 1439

Re: White page problem

NOW IS OK!
The quick post, new post are ok :D

Great! Thanks a lot, you are the best!
by Santiago Munez 26
Wed Jul 27, 2011 2:57 pm
Forum: [3.0.x] Support Forum
Topic: White page problem
Replies: 32
Views: 1439

Re: White page problem

Kevin Clark wrote:I think you overwrote the config.php file.
EXCEPT for config.php, the /images and /files folders.
I retry the operation again now...
by Santiago Munez 26
Wed Jul 27, 2011 2:51 pm
Forum: [3.0.x] Support Forum
Topic: White page problem
Replies: 32
Views: 1439

Re: White page problem

Kevin Clark wrote:You're not following the instructions exactly if you get that message.
It's so strange...
In my opinion I've to re-install all the files from 0, but now I try, again, to update the db... :cry:
by Santiago Munez 26
Wed Jul 27, 2011 2:38 pm
Forum: [3.0.x] Support Forum
Topic: White page problem
Replies: 32
Views: 1439

Re: White page problem

The whole forum folder. *NOTE: Before proceeding backup all files and the database.* Upload all new files from a download of the full version, EXCEPT for config.php, the /images and /files folders. Go to yoursite.com/forumfolder/install/database_update.php Let that run and then delete the install f...
by Santiago Munez 26
Wed Jul 27, 2011 2:21 pm
Forum: [3.0.x] Support Forum
Topic: White page problem
Replies: 32
Views: 1439

Re: White page problem

No, the problem persists.
I try to replace the style but the problem persists...I have to reinstall all :S
by Santiago Munez 26
Wed Jul 27, 2011 2:10 pm
Forum: [3.0.x] Support Forum
Topic: White page problem
Replies: 32
Views: 1439

Re: White page problem

White pages are the hardest thing to fix because it's hard to know what the problem is. Replacing your unmodded files and clearing the cache as explained should have fixed it but it didn't so your only other option is to go for new files (if the error log says nothing). This means you'll have to re...
by Santiago Munez 26
Wed Jul 27, 2011 1:55 pm
Forum: [3.0.x] Support Forum
Topic: White page problem
Replies: 32
Views: 1439

Re: White page problem

Before you do that though, as the error is with anything to do with replying or posting it's probably worth uploading new style files and refreshing the template cache in the admin panel. Note that any MODs you've installed will need to be reapplied to those style files. In your opinion I have to r...
by Santiago Munez 26
Wed Jul 27, 2011 1:41 pm
Forum: [3.0.x] Support Forum
Topic: White page problem
Replies: 32
Views: 1439

Re: White page problem

The whole forum folder. *NOTE: Before proceeding backup all files and the database.* Upload all new files from a download of the full version, EXCEPT for config.php, the /images and /files folders. Go to yoursite.com/forumfolder/install/database_update.php Let that run and then delete the install f...
by Santiago Munez 26
Wed Jul 27, 2011 1:33 pm
Forum: [3.0.x] Support Forum
Topic: White page problem
Replies: 32
Views: 1439

Re: White page problem

The error (if there is one) will tell you which file is probably causing the problem. If you can't find any error then your own option will be to replace the files with all new ones (except config.php) and reapply the other MODs you already have. Ok, I try. Thanks a lot. If I can't find the error, ...
by Santiago Munez 26
Wed Jul 27, 2011 1:24 pm
Forum: [3.0.x] Support Forum
Topic: White page problem
Replies: 32
Views: 1439

Re: White page problem

Kevin Clark wrote:They will be in your domain controls. If you can't find them, ask your hosts.
Yes, I know that...I have explained myself badly.
if I find the log correctly, that is what gives the error, how do I restore it?
From the PCA I can't?
by Santiago Munez 26
Wed Jul 27, 2011 1:09 pm
Forum: [3.0.x] Support Forum
Topic: White page problem
Replies: 32
Views: 1439

Re: White page problem

Kevin Clark wrote:A blank page is a suppressed php error so check the site logs to see what the cause might be. There must still be something there form the MOD.
Sure...but how I can find the correct log?
by Santiago Munez 26
Wed Jul 27, 2011 10:54 am
Forum: [3.0.x] Support Forum
Topic: White page problem
Replies: 32
Views: 1439

Re: White page problem

Kevin Clark wrote:Make sure there are no files on the server which the MOD added and double check that all of it had been removed.
I've already do that.
I delete all plugin's file and I restore the plugin's changes...
by Santiago Munez 26
Wed Jul 27, 2011 10:46 am
Forum: [3.0.x] Support Forum
Topic: White page problem
Replies: 32
Views: 1439

Re: White page problem

Kevin Clark wrote:I know. That's why I want you to fill in the SRT so I can help better.

Let's skip it, just answer these.

Do you have any other MODs installed?
What's the address of the board?
Yes, for the first question.
http://www.footballmanagerclub.it/forum/index.php this is the address of the board.
by Santiago Munez 26
Wed Jul 27, 2011 10:35 am
Forum: [3.0.x] Support Forum
Topic: White page problem
Replies: 32
Views: 1439

Re: White page problem

Kevin Clark wrote:You're trying to remove the MOD so put no.
I have already try this.
I restore the mod's modified files...but the problem persists
by Santiago Munez 26
Wed Jul 27, 2011 10:29 am
Forum: [3.0.x] Support Forum
Topic: White page problem
Replies: 32
Views: 1439

Re: White page problem

I done that, but the problem is still here. If I fill out the Support Request Template Generator: Support questions for MOD related issues (particularly those regarding errors that occur after MOD installation) should be posted where the MOD was obtained. If the MOD was downloaded from another site ...

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