AOL users can't see confirmation code

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rbasting
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AOL users can't see confirmation code

Post by rbasting »

I searched for an answer, but nothing came up.

I have had two AOL users so far tell me they can't register because they don't see the built-in confirmation code generator. One user then tried IE and it worked without issue.

Is this a known problem, and if so, is there a solution?

Thanks.
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A_Jelly_Doughnut
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Post by A_Jelly_Doughnut »

You're the first person to report this, to my knowledge. Is this phpBB's visual confirmation, or some other 3rd party MOD?
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SteveC
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Post by SteveC »

AOL's e-mail client often wraps the activation link to two lines, but only the first line is a hyperlink and usually not the complete hyperlink. When this happens they need to cut and paste the complete address into their web browser.
rbasting
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Post by rbasting »

A_Jelly_Doughnut wrote: You're the first person to report this, to my knowledge. Is this phpBB's visual confirmation, or some other 3rd party MOD?


It is phpBB's built-in confirmation code.
rbasting
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Post by rbasting »

SteveC wrote: AOL's e-mail client often wraps the activation link to two lines, but only the first line is a hyperlink and usually not the complete hyperlink. When this happens they need to cut and paste the complete address into their web browser.


I don't think you are understanding the issue. It is not the confirmation e-mail they receive to activate the account. I have it set to Admin activation.

This is when they click on 'I Agree' and are taken to the registration screen, where you put in the userid, password and e-mail address. They cannot see the grayed out code that is generated to stop automated robot account creation.
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SteveC
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Post by SteveC »

Ah yeah, I guess I should have read that more closely. AOL's built in web browser can be very picky about properly formatted code which is weird because it's basically IE (unless they finally changed to Nutscrape in 9.0).
rbasting
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Post by rbasting »

Anyone got a suggestion??
rbasting
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TTT

Post by rbasting »

...
computersOC
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Post by computersOC »

That isn't built in. What mod are you using?
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rbasting
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It IS the built-in code...

Post by rbasting »

Meaning, it's the code that was included with the 2.06 release of PHPBB in the /contrib/ folder with the phpBB distribution.

I consider that built-in even though it's technically a mod.
rbasting
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Still nothing??

Post by rbasting »

Can't anybody research this?

The website is connemarahoa.com if anyone with AOL can check to see if they can see the confirmation code when registering.
rbasting
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Post by rbasting »

ttt
KHS
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Post by KHS »

I'm astonished by the dates of this thread.

I've just installed 2.0.11 and within a few hours I've had 2 complaints from people who are connected to the Internet via AOL and complain that they can't register an account on my forum becuase the Confirmation Code on the Registration screen is either blank or full of xxx's.

This is obviously a major issue. I can't believe that others are not experiencing this on a VERY regular basis.
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Post by cybrid3 »

Just tried with 7 AOL 9.0 accounts...Works just fine.

What exactly are you seeing?
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Post by tbartold »

This is a pretty frequent problem on our board also. I've got used to simply telling the users to use a different browser in order to register. So there's a simple, if annoying, work-around. If any one knows of a real solution, I'd like to hear it.
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