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Signature not displaying in email from Admin or users

Posted: Mon Oct 17, 2005 7:52 pm
by tplowe
No matter what I try signatures are not included when emailing between users or from the Admin account to user.

Signatures are switched on in ACP and user profile.

The signature is included on the Welcome new user message.

Suggestions?

Posted: Mon Oct 17, 2005 10:18 pm
by pentapenguin
I assume you mean when Private Messaging people?

Can you please fill out the support template?

Thread Moved to phpBB Support

Posted: Mon Oct 17, 2005 10:39 pm
by tplowe
I had originally posted in the support forum with the support template but it was already back to the 4th page so I was concerned about it getting looked at, so I also posted in the phpbb discussion area.

URL: www.aspenforum.com
Template(s) used: jasidogdotcom
Any and all MODs: Permissions List
Do you use a port of phpBB: no
Version of phpBB: 2.0.17
Version of PHP: not sure
Which database server and version: MS SQL
Host: readyhosting
Did someone install this for you/who: no
Is this an upgrade/from what to what: no
Is this a conversion/from what to what: no
Have you searched for your problem: yessss!


I have signatures displaying in PM and the Welcome message. But when I hit the email button to send another user an email (through a named SMTP server) that message arrives with the body but no signature.

I have made sure the

Code: Select all

{EMAIL_SIG}
is present, but maybe it is lacking in the proper *.tpl file.

Posted: Tue Oct 18, 2005 12:45 pm
by tplowe
After looking more closely it doesn't appear that phpBB specifically states that it will add a signature to the outgoing emails. It states that it will add signatures to posts. For some reason it ads the signature to PM's but not emails. I just assumed it added the signature to emails, also.

I basically wanted my signature (as Admin) to show up when I send an email to a user.......which it does not.

Posted: Tue Oct 18, 2005 4:52 pm
by Lumpy Burgertushie
tplowe wrote: After looking more closely it doesn't appear that phpBB specifically states that it will add a signature to the outgoing emails. It states that it will add signatures to posts. For some reason it ads the signature to PM's but not emails. I just assumed it added the signature to emails, also.

I basically wanted my signature (as Admin) to show up when I send an email to a user.......which it does not.

just for clarity sake,

emails and private messages have nothing to do with each other.

the PMs are an internal board function that don't use email at all.

( you can choose to be notified by email when you get one )

now, if you want other emails to include the sig file, add the {EMAIL_SIG}
variable to the email tpl file and see if it works. If not, you will need to add the variable to one of the php files and I don't remember which one.

I think there is a MOD that will do this for you. check in the MOD section here.


luck,
robert

Posted: Tue Oct 18, 2005 6:35 pm
by tplowe
Yes, I know the email function is different from a PM.

I have checked that the {EMAIL_SIG} variable is installed in all the right places, but there must be one I don't know about.


Thanks.