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Account Activation doesn't work...

Posted: Thu Oct 20, 2005 12:19 am
by jonlai9
Hi, I have a forum installed with phpBB but somehow when a user signs up, the email verification doesn't get sent to the email address, I have to manually activate each member myself. Any thoughts?

Posted: Thu Oct 20, 2005 4:42 am
by espicom
Lots of thoughts, but sorting them out depends upon the error messages you're getting, whether or not you use SMTP, who controls the server configuration, whether or not you're getting bounce messages, what addresses the people are using for signing up, etc.

Why not start with the Support Request Template?

Posted: Thu Oct 20, 2005 4:45 am
by MarkTheDaemon
Do you route to a external smtp server or do you use the mail function?




mark

Posted: Thu Oct 20, 2005 7:49 pm
by jonlai9
The thnig is, people are signing up, but no activation mail is being sent to their inbox to the email address that they signed up with. I tried making some test accounts myself and they were right - I didn't any activation email either.

Is it necessary to setup some kind of mail server or something? Becuase if so, I didn't do that. I set up phpbb via Fantasisco, if that helps.

Confirmation Email

Posted: Thu Oct 20, 2005 10:42 pm
by cvalentine
The same thing is happening to me.

After 10 people successfully registered for the message board, suddenly new registrants are not sent the confirmation email. I registered a 'test' member (with a unique email address) but never got the confirmation email. Nothing has changed in the configuration since people registered successfully. Any suggestions?

URL: http://www.seattlewebfeat.com/phpBB2/index.php
Template(s) used: subsilver
Any and all MODs: none
Do you use a port of phpBB: ?
Version of phpBB: 2.0.17
Version of PHP: 4.3.10
Which database server and version: MySQL 4.0.23
Host: Linux i686
Did someone install this for you/who: no, I did
Is this an upgrade/from what to what: I did a complete install over 2.0.0
Is this a conversion/from what to what: NA
Have you searched for your problem: Yes
If so, what terms did you try: register, activate, email, confirmation
State the nature of your problem: registrants do not receive the email to confirm
Do you have a test account for us: No

Posted: Thu Oct 20, 2005 10:52 pm
by MarkTheDaemon
Do you route to a external SMTP server or do you use the PHP mail function?


Mark

Posted: Thu Oct 20, 2005 10:54 pm
by hobbes487
i am having the same problem. :( I am hosting my forum myself so i am wondering if i have to set up a mail server or maybe make some modifications to a config file?

Posted: Thu Oct 20, 2005 11:07 pm
by cvalentine
I just installed vanilla phpbb, which has been working for several months until today.

Posted: Thu Oct 20, 2005 11:17 pm
by hobbes487
were you using an extrenal SMTP server or the mail funtion before it stopped working?

Posted: Thu Oct 20, 2005 11:44 pm
by jonlai9
MarkTheDaemon wrote: Do you route to a external SMTP server or do you use the PHP mail function?


Mark


I don't know. I don't believe I've changed anything, so whatever is set to default, is what I'm using.

edit: I just checked, I said NO to smtp server. Am I supposed to use it?

Posted: Fri Oct 21, 2005 12:08 am
by cvalentine
jonlai9-- Do you use www.phpwebhosting.com? If so, I wonder if something has been changed in the system....

Posted: Fri Oct 21, 2005 12:13 am
by propellerhead
I recently had to reinstall phpbb. I get the same thing. No emails for new accounts. The previous installation I did would kick out the emails. I pretty much took all the default settings in the installation. I never set up any SMTP stuff.

Posted: Fri Oct 21, 2005 12:22 am
by hobbes487
Does nobody have any ideas about what could be worng or how to fix it? It seems like there are a lot a people that have the same problem.

Posted: Fri Oct 21, 2005 12:23 am
by MarkTheDaemon
Really the easiest way to solve this problem is to route it to a external SMTP server; ie your ISP

eg

click yes on the box and then enter

smtp.myisp.com
yourispusername
yourisppassword


This usually works


Mark

Posted: Fri Oct 21, 2005 12:27 am
by hobbes487
do you know if this will work with gmail? (smtp.gmail.com)