Single member posting problem

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skifurthur
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Single member posting problem

Post by skifurthur » Thu Apr 20, 2006 3:16 pm

Hello. I am hoping that someone can give me some advice on what seems to be posting problem with a single member. From their computer at work, they are able to log on to our site, read all forums, read PMs, but not post on any forums nor reply to PMs. At their home computer they have no problems at all.

Has anyone ever run into this?

Thanks in advance.

~AJK~
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Post by ~AJK~ » Thu Apr 20, 2006 5:14 pm

Have them delete their cookies on the affected computer.
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aziz2598
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Post by aziz2598 » Thu Apr 20, 2006 5:16 pm

Problem is with the computer..

Ask them to format the computer :D :D

Just ask them to clear the cache and temp info, and check if the IP is not banned.

Peace,

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Lumpy Burgertushie
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Post by Lumpy Burgertushie » Thu Apr 20, 2006 10:19 pm

aziz2598 wrote: Problem is with the computer..

Ask them to format the computer :D :D

Just ask them to clear the cache and temp info, and check if the IP is not banned.

Peace,

you got me there, I was about to jump on the keyboard when I realized you were joking.


good one.


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Dave Bean
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Post by Dave Bean » Thu Apr 20, 2006 11:44 pm

Wonder about some kind of security setting in the browser - can you have them try a different browser?
not post on any forums nor reply to PMs.
What exactly does this mean? Are they able to click on the reply button and have the reply screen come up? Or are their posts just not saving?
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skifurthur
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Joined: Tue Jul 12, 2005 2:12 am

Post by skifurthur » Fri Apr 21, 2006 11:00 am

~AJK~ wrote: Have them delete their cookies on the affected computer.

aziz2598 wrote: Problem is with the computer..

Ask them to format the computer :D :D

Just ask them to clear the cache and temp info, and check if the IP is not banned.

Peace,


Clearing their browser cache, temp info, cookies was done. Same issue. IP is NOT banned. They can log on with no problem.
Dave Bean wrote: Wonder about some kind of security setting in the browser - can you have them try a different browser?
not post on any forums nor reply to PMs.
What exactly does this mean? Are they able to click on the reply button and have the reply screen come up? Or are their posts just not saving?


Security setting is unknown at this moment. I will ask them to check that when they get to work today. I suspect if that is the problem, there will be nothing else to do because of their corporate IT dept.

To be more specific, when they attempt to post either in the forum or reply via PM they get a blank screen only. Again, they can log on, read, but not reply.

Thanks for the help everyone.

skifurthur
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Joined: Tue Jul 12, 2005 2:12 am

Post by skifurthur » Sat Apr 22, 2006 12:56 pm

Security setting on IE6 is Medium High.

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