How To Delete a User Account

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SLytle
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How To Delete a User Account

Post by SLytle » Thu Apr 20, 2006 5:07 pm

I have a user that registered with the BB, but did not answer the email sent by the BB. His account never activated. He can not get into the BB private areas. I see his usnername and email in the admin management area. I have set his permissions in user permissions. He still can not get in. I asked if he ever answered the email the BB sent, he said he never saw it and can not find it.

Do I have to delete him (and how do I do that) and have him re-register, or is there an admin fix I can do to get him into the private areas?

Can anyone give me some guidance.

~AJK~
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Post by ~AJK~ » Thu Apr 20, 2006 5:09 pm

Most likely his e-mail from you is being filtered as spam. Just log in as administrator, choose his username and activate him manually.
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Deceptakon
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Post by Deceptakon » Thu Apr 20, 2006 5:12 pm

You can always activate this person yourself by going to acp - User Admin - Management - enter the name of the user in question and click "Look up user" - scroll to the bottom and activate this person and click "submit"

All done, I hope this helps 8)

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