I have a user that registered with the BB, but did not answer the email sent by the BB. His account never activated. He can not get into the BB private areas. I see his usnername and email in the admin management area. I have set his permissions in user permissions. He still can not get in. I asked if he ever answered the email the BB sent, he said he never saw it and can not find it.
Do I have to delete him (and how do I do that) and have him re-register, or is there an admin fix I can do to get him into the private areas?
Can anyone give me some guidance.