confirmation code incorrect?

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guyblogging
Registered User
Posts: 8
Joined: Wed May 17, 2006 1:47 pm

confirmation code incorrect?

Post by guyblogging »

When somebody is trying to register at my forums, it says:
The confirmation code you entered was incorrect


But they never got a confirmation code, because the registration wasn't even done yet.

What to do? :?

espicom
Registered User
Posts: 17905
Joined: Wed Dec 22, 2004 1:14 am
Location: Woodstock, IL

Re: confirmation code incorrect?

Post by espicom »

guyblogging wrote: What to do?


Filling out the Support Request Template, so that we don't have to hire an expensive telepath, might be a good start. Also, a read of Check for Visual Confirmation support in your templates might be of use.
Jeff
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