Permanently Banning Mental Users

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raqman
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Permanently Banning Mental Users

Post by raqman »

Hi There,

I had to ban a user last week and now he has become our worst nightmre, as he keeps on registering with new usernames etc.....

He has figured out that rebooting his router will give him a new dynamic IP, so IP ban proves pretty useless and to ban his IP range will harm innocent users.

I have CCIP, so can see the signature of his PC/Browser, but is there no way to permanetly ban him through this?

How can one permanetly ban such a person?

Many thanks for any help or pointers.
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Phil
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Re: Permanently Banning Mental Users

Post by Phil »

You're pretty much out of luck. Depending on what he did to get banned, you may be able to contact his ISP, but most would need a court order in order to do anything.
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Jim_UK
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Re: Permanently Banning Mental Users

Post by Jim_UK »

This mod may interest you http://www.phpbb.com/community/viewtopic.php?t=389005
I installed it for one of my users and she is very happy with the results.

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raqman
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Re: Permanently Banning Mental Users

Post by raqman »

Hi All,

Though the troll mod looks good, one must know about the user in time to block him and what this person does is register himself in the early hours of the morning and then posts over 60 messages around the board just to make a mess out of it.

Luckily I have toolkit installed, so in one click I can cancel everything, but I have now found it a full time job to control the baords, checking each and every registration manually, before accepting them, rather than the automated user/email acceptance.

The whole internet would be a safer place if everyone had their own IP, this would even cut down on online fraud, but guess that is a whole different topic and is an utopia in any case.

I do like Code Crushes mod, CCIP, and it does help alot, as it sees the signatures of a PC however it does not allow you to ban from that which is a shame, as now I have to ban whole ranges by doing 87.19.*.*, thus banning innocent users at the same time.

MAC addresses end at ones gateway too, so that is not an option.

Guess there is no permanent way really and the troll, that has no life, is willing to create new email accounts with yahoo or hotmail and then try to register himself.

Still, I will try and install the troll mod to see if that helps in the future, so thanks for that add on tip.
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karlsemple
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Re: Permanently Banning Mental Users

Post by karlsemple »

Contact his ISP, not entirely sure what IWisdom is on about and ISP would not need a court order to follow up a complaint, but online harassment is taken seriously, so do not delete any accounts or posts he makes in the future, move the posts to a hidden forum so not to affect innocent users and the make a complaint after you have some of his stuff stored as evidence. In most cases the ISP will contact the user with an official letter warning about abuse, this may be enough to stop him.
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Re: Permanently Banning Mental Users

Post by Phil »

karlsemple wrote:Contact his ISP, not entirely sure what IWisdom is on about and ISP would not need a court order to follow up a complaint, but online harassment is taken seriously, so do not delete any accounts or posts he makes in the future, move the posts to a hidden forum so not to affect innocent users and the make a complaint after you have some of his stuff stored as evidence. In most cases the ISP will contact the user with an official letter warning about abuse, this may be enough to stop him.
Most United States ISP's refuse to take any action against a user unless a court order has been issued demanding them to do so.
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karlsemple
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Re: Permanently Banning Mental Users

Post by karlsemple »

iWisdom wrote:
karlsemple wrote:Contact his ISP, not entirely sure what IWisdom is on about and ISP would not need a court order to follow up a complaint, but online harassment is taken seriously, so do not delete any accounts or posts he makes in the future, move the posts to a hidden forum so not to affect innocent users and the make a complaint after you have some of his stuff stored as evidence. In most cases the ISP will contact the user with an official letter warning about abuse, this may be enough to stop him.
Most United States ISP's refuse to take any action against a user unless a court order has been issued demanding them to do so.

I find that rather hard to believe, that would mean you can break the law as you see fit and the ISP would not take action unless they receive a court order. If that is how it works then it is a very sad state of affairs. Not to mention you are assuming it is US ISP, there are other places in the world you know, not everyone with a computer lives in the US ;) The bottom line is this user should still make a complaint the ISP and then see where it goes.
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Phil
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Re: Permanently Banning Mental Users

Post by Phil »

karlsemple wrote:
iWisdom wrote:
karlsemple wrote:Contact his ISP, not entirely sure what IWisdom is on about and ISP would not need a court order to follow up a complaint, but online harassment is taken seriously, so do not delete any accounts or posts he makes in the future, move the posts to a hidden forum so not to affect innocent users and the make a complaint after you have some of his stuff stored as evidence. In most cases the ISP will contact the user with an official letter warning about abuse, this may be enough to stop him.
Most United States ISP's refuse to take any action against a user unless a court order has been issued demanding them to do so.

I find that rather hard to believe, that would mean you can break the law as you see fit and the ISP would not take action unless they receive a court order. If that is how it works then it is a very sad state of affairs. Not to mention you are assuming it is US ISP, there are other places in the world you know, not everyone with a computer lives in the US ;) The bottom line is this user should still make a complaint the ISP and then see where it goes.
I never said that the user shouldn't lodge a complete, nor did I imply that it was a US ISP. However, if it were, as I said, they likely will need a court order. ISP's are obviously not allowed to decide if a particular action is illegal or not -- that would be like me arresting you because I thought you did something wrong (ignore the power of citizen arrest for this example). Or, one on more of a forum level: think of it as backseat moderating. In order for them to take action against an alleged crime, it must first be established that it is indeed a crime.

Some types of actions are special circumstances -- child pornography, hacking, etc. However, as the OP made no mention of anything else than harassment, that would most likely (again, in the US at least and likely in some other places) require a court order in order for them to actually ban the user from said site or take further action against them.
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karlsemple
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Re: Permanently Banning Mental Users

Post by karlsemple »

:roll: it is nothing to do with it being illegal, ISP's provide a service and you are using their service. When you sign up to the service you will have a terms of service you agree to. Any breech's of said agreement can result in cancellation of service that's a standard practice across the world..... the law does not come into it. Now I am not arguing with you on this, I am giving the user the best support I can which is giving them sensible advice....they should contact this persons ISP and make a complaint.
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raqman
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Re: Permanently Banning Mental Users

Post by raqman »

thing is, the ISP is Italian and they wont give a damn!!

Guess this troll mod seems the best option and I will know how to act on trolls next time.
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stevemaury
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Re: Permanently Banning Mental Users

Post by stevemaury »

A new account will not untroll hum. See this from the MOD instructions:

## Cookie system
## A troll who logs in will get a cookie.
## If there is a cookie, that person is a troll, whether that person is logged
## in or not.
## If the cookie no longer matches the database (i.e. the admin has re-set the
## troll flag) the cookie is removed.
##
## * A troll who is just browsing as guest, is still treated as a troll
## * A troll who comes to your house and uses your computer to log in, will set
## the cookie, so the next time it will look like he messed up your computer
## * A troll who has made a new account will still be seen as troll based on
## the cookie of the old account
## * The ADMIN can un-set the troll flag to remove cookies when the ex-troll
## (or misfortunate friend) visits the board. They do not need to log in
## for the cookie to be removed, a visit is enough.
##
## The only way to get round the system, is to remove cookies, and make a new account
## and behave (to prevent the ADMIN from setting the new account to troll).
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clight77
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Re: Permanently Banning Mental Users

Post by clight77 »

I have had this issue also a few times and learned to not ever answer or reply to them as that just gives them more fuel for pleasure, just keep deleting that user with no response, they eventually will give up.

It is obvious he is not a hacker per say or you would be in trouble.

I do not think it is quite as easy as you say for him to just reboot his router to get a new dynamic ip instantly.It usually takes 12 hours or so to get a new IP
He may be using an app like Hide IP

But a member who is determined to cause you misery can become creative for sure :(
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Lumpy Burgertushie
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Re: Permanently Banning Mental Users

Post by Lumpy Burgertushie »

not true, you can get a new IP by simply disconnecting from your ISP and reconnecting.

and/or rebooting the router and/or the modem.
and this can happen instantly.

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ric323
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Re: Permanently Banning Mental Users

Post by ric323 »

That depends upon your ISP, and what sort of connection you have.
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raqman
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Re: Permanently Banning Mental Users

Post by raqman »

well, blocking a couple of IP "ranges" has kept him at bay for the moment.
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