Warning notifications

Drakath · Post by **Drakath** » Wed Jun 13, 2018 1:04 pm

It would be nice to have an option to notify users about a warning by notification instead of a private message. I don't want to receive all the replies asking for forgiveness so I usually have to opt out of the "Notify user about warning" entirely which makes users unaware of their warnings.

Post by **Mick** » Wed Jun 13, 2018 3:07 pm

Hmm, I see this as part of a moderators/admin/founders duty, not everything is automatic and the human touch is needed sometimes. Getting a notification “You’ve been warned” would do nothing to make it any better for the user and you’ll probably still get dear john pm’s.

Drakath · Post by **Drakath** » Sun Jun 17, 2018 7:54 pm

If the notification would include a warning reason then it would perfectly serve its function. When receiving a private message people tend to believe that these messages were not automated and that they are expected to respond. Including a note that the message was not personally sent by the admin is also possible but is rather inconvenient.

Toxyy · Post by **Toxyy** » Mon Jun 18, 2018 1:57 am

I don't see a problem with this, especially if given the option to disable these types of warnings. On other forums when I'm warned I'm often wondering why, if a post link or something is given in that warning that would be pretty helpful as well.

AmigoJack · Post by **AmigoJack** » Mon Jun 18, 2018 5:52 am

Toxyy wrote: ↑Mon Jun 18, 2018 1:57 amOn other forums when I'm warned I'm often wondering why

If you know each board's rules and you followed them then consider the board's owners being idiots, not following their own rules.

Lumpy Burgertushie · Post by **Lumpy Burgertushie** » Mon Jun 18, 2018 5:26 pm

what am I missing? if you get a warning and you get a PM telling you so, then you should also get a notification that you got a PM ( providing you have that option check in your notification settings.

robert

LavIgor · Post by **LavIgor** » Mon Jun 18, 2018 10:16 pm

Lumpy Burgertushie wrote: ↑Mon Jun 18, 2018 5:26 pm what am I missing? if you get a warning and you get a PM telling you so, then you should also get a notification that you got a PM

This idea isn't about receiving notifications but about making the life easier to moderators.
Currently you cannot issue a warning and stay anonymised to the user.

Possibly anonymising a moderator is better than exposing his/her name sometimes.
You still can appeal against a warning by sending a PM to anyone on the board's team.

Toxyy · Post by **Toxyy** » Tue Jun 19, 2018 3:54 am

LavIgor wrote: ↑Mon Jun 18, 2018 10:16 pm
Lumpy Burgertushie wrote: ↑Mon Jun 18, 2018 5:26 pm what am I missing? if you get a warning and you get a PM telling you so, then you should also get a notification that you got a PM
This idea isn't about receiving notifications but about making the life easier to moderators.
Currently you cannot issue a warning and stay anonymised to the user.

Possibly anonymising a moderator is better than exposing his/her name sometimes.
You still can appeal against a warning by sending a PM to anyone on the board's team.

I guess I can see the alternative style to not seeing the moderator who warned you, but then again how would abuse of a certain moderator who is power tripping be handled? By the admin who reads all of the appeals?

Drakath · Post by **Drakath** » Tue Jun 19, 2018 5:08 am

Toxyy wrote: ↑Tue Jun 19, 2018 3:54 am
LavIgor wrote: ↑Mon Jun 18, 2018 10:16 pm
Lumpy Burgertushie wrote: ↑Mon Jun 18, 2018 5:26 pm what am I missing? if you get a warning and you get a PM telling you so, then you should also get a notification that you got a PM
This idea isn't about receiving notifications but about making the life easier to moderators.
Currently you cannot issue a warning and stay anonymised to the user.

Possibly anonymising a moderator is better than exposing his/her name sometimes.
You still can appeal against a warning by sending a PM to anyone on the board's team.
I guess I can see the alternative style to not seeing the moderator who warned you, but then again how would abuse of a certain moderator who is power tripping be handled? By the admin who reads all of the appeals?

Other admins can easily see who issues warnings. There's a section called user feedback that displays this.

Post by **Mick** » Tue Jun 19, 2018 7:58 am

I think this is called passing the buck.

Drakath · Post by **Drakath** » Tue Jun 19, 2018 9:23 am

Mick wrote: ↑Tue Jun 19, 2018 7:58 am I think this is called passing the buck.

Anonymising the admin isn't really what I'm concerned about. The idea is to allow admins to opt out of sending a private message and create a notification instead. Private messages are perceived as a tool of exchanging personal information between a group of people, not a tool for the system to notify you about something.

Drakath wrote: ↑Sun Jun 17, 2018 7:54 pm When receiving a private message people tend to believe that these messages were not automated and that they are expected to respond.

A warning notification could still include the name of the admin as far as I'm concerned. This would simply solve the problem of people sending unnecessary responses. If something is not clear, the user can always post a topic about it or open the profile of the admin who issued a warning and then send them a private message.

david63 · Post by **david63** » Tue Jun 19, 2018 9:32 am

I don't see what the point of this is. If a Moderator or Admin issues a warning then that is part of the responsibility of that role and "if they cannot stand the heat then they get out of the kitchen"

Drakath · Post by **Drakath** » Tue Jun 19, 2018 9:53 am

david63 wrote: ↑Tue Jun 19, 2018 9:32 am I don't see what the point of this is. If a Moderator or Admin issues a warning then that is part of the responsibility of that role and "if they cannot stand the heat then they get out of the kitchen"

Have you even read my posts? The point it to avoid unnecessary responses, not "heat" and even if that was the case your statement is still invalid since admins do have an option to not send a private message and that way avoid "heat". The problem is that this way users are left unaware of their warnings.
What I want to see are two checkboxes (or radioboxes):
Notify user
Send a private message

It also makes the whole software more congruent, notifications are used to notify and private messages are used to engage in private conversations.

Drakath wrote: ↑Tue Jun 19, 2018 9:23 am If something is not clear, the user can always post a topic about it or open the profile of the admin who issued a warning and then send them a private message.

AmigoJack · Post by **AmigoJack** » Tue Jun 19, 2018 10:39 am

Drakath wrote: ↑Tue Jun 19, 2018 9:53 amusers are left unaware of their warnings

This is not true: warnings are shown in:

the mini profile, which means: you'll see it yourself if you manage to look on at least one post you made
the UCP front page (though I understand almost no user expects to check that module every once in a while, and not only for potential warnings)

Drakath wrote: ↑Tue Jun 19, 2018 9:53 ammakes the whole software more congruent

Consistent. Our thoughts may be congruous.

**My CDB Contributions** · Post by **HiFiKabin** » Tue Jun 19, 2018 10:49 am

Something I have seen on other Fora is a specific Moderator Account that all moderators have access to. This is then used for all the 'unpleasant' tasks should you choose.

Personally I feel thats the sh!t comes with the job. If they can't deal with it, get better moderators.

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