[CDB] Topic Solved

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bahramewe
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Re: [RC] Topic Solved

Post by bahramewe » Tue Jul 14, 2015 2:24 pm

This has been a god send for our forum. Previously, we were manually editing topic titles with "SOLVED" in the title. This is so much more useful, efficient and visually obvious.

I love that you can assign it to each forum with different attributes. We primarily use it for the "SOLVED" feature as we run a hardware support forum. But we also have a subforum which allows users to sell their hardware, so we use the extension to mark "SOLD" on those topics.

I have one request, and it may be too much trouble... would it be possible to add a second mark for a second word or phrase that could be enabled on each forum? In other words, I use the check mark to mark a reply as "SOLVED" for a particular topic. But we also have many topics that we believe are solved, but have no specific reply from the original poster which would verify that - many users come for help, get the help they want and never return to tell us they solved their problem. If we could mark those as something else... say "WAITING" or "ON HOLD", we could easily, visually identify which posts were still open to support and which we think are probably solved, but are not certain.

Of course a simple solution (in theory) would be to create various sub-forums for "SOLVED", "UNSOLVED", "ON HOLD" or other topic notes, but that would kind of defeat our current board structure.

Anyway, thanks for a great extension!

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nhseacoast
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Re: [RC] Topic Solved

Post by nhseacoast » Tue Jul 14, 2015 5:07 pm

I'd like to use this for the classifieds section of my board only. Would it be simple to use tags like [for sale], [for trade], [sold], etc?

Can it be used for only the forums I want to use it on?

Thanks.

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bpetty
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Re: [RC] Topic Solved

Post by bpetty » Wed Jul 15, 2015 6:33 am

nhseacoast wrote:I'd like to use this for the classifieds section of my board only. Would it be simple to use tags like [for sale], [for trade], [sold], etc?
Yes, the indicator can be customized to say any of those.
nhseacoast wrote:Can it be used for only the forums I want to use it on?
Yes, in fact, it has to be enabled for each forum individually.

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Nikola
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Re: [RC] Topic Solved

Post by Nikola » Fri Jul 17, 2015 9:05 am

Det. Lawliet wrote:
bpetty wrote:
Det. Lawliet wrote:Give it ability in acp settings or generally to say "Resolved by ModeratorX"
The topic solved indicators are shown in the following places:
  • Forum View
  • Topic View
  • Search Results (both Post and Topic views)
  • MCP Forum View
Where might this be best shown? Maybe they are best suited just for the topic view, but I'm curious what you think.
Pretty much here. See image below. Choose from brackets and image like we can now plus name assigned, clickable.
Image

We often have topics that more users are being processed. Solving one user will mark whole thread as solved, despite of one user being solved while others are yet to be. So yeah, pretty much even give it a post based ability under ACP and proper permission.
Would be nice to have an option for this in acp where it can say by name, for both bracketed text or image. Same goes for an option to bump topic on a resolve. Thanks
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Ltb
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Re: [RC] Topic Solved

Post by Ltb » Tue Aug 18, 2015 11:28 pm

Hi, just realized another new feature in 2.1 ..........when unsolving the topic, it's not needed to unlock it manually anymore, it is done automatically....wow, nice idea, thanks :-)
Ltb

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bpetty
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Re: [RC] Topic Solved

Post by bpetty » Wed Aug 19, 2015 12:30 am

I've had 2.1.0 submitted for extension validation for over 2 months now, it's apparently a long backlog for validation, but I'm pretty confident it'll make it soon here.

In the mean time, the latest development version now has support for 3 more languages (Danish, German, and Portuguese), and the code unit test coverage has been significantly expanded from below 10% to over 90%. No new features besides that, but it's much more comforting to know it's very well tested.

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Re: [RC] Topic Solved

Post by TWEagle » Wed Aug 19, 2015 11:59 am

is it also possible to automatically move it to another forum when it is solved and be customised it per forum
Image

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OmkePom
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Re: [RC] Topic Solved

Post by OmkePom » Thu Aug 20, 2015 8:41 am

Great Extension 8-)

But after Moderator closes the Topic, users stil can replay to the Topic.
Olso can users use the links in the Topic, is it posible that all shut down?
( just for users)

:ugeek: ?
You got Brains like a Peanut, OMG i insulted a Peanut!

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bpetty
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Re: [RC] Topic Solved

Post by bpetty » Fri Aug 21, 2015 4:40 am

The_White_Eagle wrote:is it also possible to automatically move it to another forum when it is solved and be customised it per forum
Not currently

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bpetty
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Re: [RC] Topic Solved

Post by bpetty » Sun Aug 23, 2015 10:51 pm

OmkePom wrote:But after Moderator closes the Topic, users stil can replay to the Topic.
You have to turn on the "lock solved topics" setting, then the topic will automatically be locked when you mark it as solved.
OmkePom wrote:Olso can users use the links in the Topic, is it posible that all shut down?
( just for users)
I'm not sure what you're asking for here, can you explain in better detail?

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OmkePom
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Re: [RC] Topic Solved

Post by OmkePom » Mon Aug 24, 2015 7:49 am

Oke found it THX!
bpetty wrote:
OmkePom wrote:Olso can users use the links in the Topic, is it posible that all shut down?
( just for users)
I'm not sure what you're asking for here, can you explain in better detail?
Nevermind, i see it now it works verry fine THX :D !
You got Brains like a Peanut, OMG i insulted a Peanut!

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piatachki
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Re: [RC] Topic Solved

Post by piatachki » Mon Aug 24, 2015 9:36 am

Author! It's great!

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Re: [RC] Topic Solved

Post by TWEagle » Tue Aug 25, 2015 12:33 pm

bpetty wrote:
The_White_Eagle wrote:is it also possible to automatically move it to another forum when it is solved and be customised it per forum
Not currently
Is it a possibility to add it to the features?
Image

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Galixte de EzCom
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Re: [RC] Topic Solved

Post by Galixte de EzCom » Tue Aug 25, 2015 5:03 pm

Hi,

this topic should be locked, no ? https://www.phpbb.com/customise/db/exte ... ic_solved/
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watisnf.nl
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Re: [RC] Topic Solved

Post by watisnf.nl » Tue Aug 25, 2015 5:31 pm

Galixte de EzCom wrote:Hi,

this topic should be locked, no ? https://www.phpbb.com/customise/db/exte ... ic_solved/
Give it some time, not sure how it works ;) But it will be locked eventually
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