[CDB] Digests 3.2.11

MarkDHamill · Post by **MarkDHamill** » Thu Oct 04, 2018 3:55 pm

It shouldn't be a big deal. You can validate the page. I do this by using the manual mailer for the extension and saving the result to cache instead of mailing it. Then I use the W3C validator to verify the HTML is correct, usually by copying and pasting the HTML.

https://validator.w3.org/#validate_by_input

There is a CSS validator too.

kamaleon · Post by **kamaleon** » Sun Oct 07, 2018 3:10 pm

What could be causing this

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A digest was NOT sent to pepe ([email protected]) because user filters and preferences meant there was nothing to send

Any way to debug it?

MarkDHamill · Post by **MarkDHamill** » Sun Oct 07, 2018 3:20 pm

This is not an error, but a feature.

See: https://www.phpbbservices.com/2016/05/2 ... my-digests

kamaleon · Post by **kamaleon** » Sun Oct 07, 2018 4:22 pm

Thanks.

The admin is getting digests, but not the users.

I could not find that in your post.

MarkDHamill · Post by **MarkDHamill** » Sun Oct 07, 2018 5:31 pm

If you want to force subscriptions on users, there is a mass subscribe/unsubscribe feature on the extensions tab.

kamaleon · Post by **kamaleon** » Sun Oct 07, 2018 5:38 pm

I have already done that...

MarkDHamill · Post by **MarkDHamill** » Sun Oct 07, 2018 5:48 pm

If you are trying to figure out if emailing is working correctly, it's a complex topic. The first post is a starting point.

There are all sorts of issues with the interface between phpBB and email, mostly related to how hosts handle or don't handle emailing very well. These posts on my blog may be of help:

https://www.phpbbservices.com/2017/09/1 ... -problems/

https://www.phpbbservices.com/2018/07/0 ... -reliable/

kamaleon · Post by **kamaleon** » Sun Oct 07, 2018 6:54 pm

Emails are sent from my server and from phpbb.

The digest is only sending to admin.

For other people it says as I said above. So we t must be an option in digest...

MarkDHamill · Post by **MarkDHamill** » Sun Oct 07, 2018 7:03 pm

If enabled, digests will indicate if it sent the digest in the admin log. If it says it sent it but they did not arrive, the problem lies elsewhere. They may end up in a spam folder, for example, or your web host may be blocking them from going out because they think it might be spam.

Digests use phpBB's mailer, which uses PHP mail or SMTP if your forum is configured that way. If an email package size is set, they may be in a queue to go out.

The first post talks about depending on board traffic vs. a system cron. If there is no board traffic, they won't go out until there is board traffic.

If it says nothing was sent because filters meant there was nothing to send then the issue is a filter. Most typically it is because there are new posts in the forums requested. The list of possibilities is in the earlier link.

kamaleon · Post by **kamaleon** » Sun Oct 07, 2018 9:09 pm

It sends to me the admin, but not to other users that are also mine...

Anyways, is it working for other people?

MarkDHamill · Post by **MarkDHamill** » Sun Oct 07, 2018 11:01 pm

It's been around since 2003. It's used successfully in lots of places. However, getting the cron working correctly and making sure the email flows smoothly can be a challenge, largely because these are factors outside of phpBB's control.

kamaleon · Post by **kamaleon** » Mon Oct 08, 2018 7:52 am

But I have everything as by default and the admin gets emails but not the users...

MarkDHamill · Post by **MarkDHamill** » Mon Oct 08, 2018 11:56 am

I've provided all the guidance I have in the links provided. Most likely the issue is either email is being selectively blocked going out by your web host or these are ending up in spam folders.

I assume you followed the articles. One important thing to do is to make sure your board contact email is an account on the forum's domain. If it's not that's often a flag to the web host that the email may be non legitimate. Sometimes, embedded content like videos will trigger issues like this. Digests general settings allows problematic tags like iframe and video to be filtered from digests.

kamaleon · Post by **kamaleon** » Mon Oct 08, 2018 12:57 pm

Nothing is blocked. I get emails to the admin, the log says it was not sent to the users because of this

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A digest was NOT sent to marc ([email protected]) because user filters and preferences meant there was nothing to send

user filters and preferences meant there was nothing to send

So the extension itself is not sending messages to users. I have everything by default and there are new topics.

But then why is it sending to admin?

MarkDHamill · Post by **MarkDHamill** » Mon Oct 08, 2018 1:03 pm

I feel like I'm repeating myself.

You can use Edit Subscribers on the extensions tab to look at the settings for a particular user such as the one in question.

The reason it's not going out is going to be one or more of these settings:

https://www.phpbbservices.com/2016/05/2 ... my-digests