andreask wrote: ↑
Mon Apr 10, 2017 3:41 pm
Could you please check the logs (admin logs) and see if there are any errors?
Which version of IUM do you have installed?
What is your cron settings?
ACP->General->Server Configuration->Server settings->Run periodic tasks from system cron
IUM need this to be set to "
As of last resort I would suggest removing completely the ext (deleting data) and installing again.
Well there are no "errors" in the admin log -but very oddly 1, and the first of the qualifying who "should" have been added to the IUM has been logged there and on time (30th day April 7, and again 8th, 9th) . The entry for this 1 user simply says "0 reminders were sent." and just repeats that each day. None of the other users are present in the admin log.
IUM version 0.9.8
Cron settings matched "No"
Error log is empty
Before I re-install, which will reset all IUM data - and thus re-notify everyone previously notified + the newly qualified.... lets find out if anyone else is or has experienced this behavior . I'd hate to find out that the problem just repeats itself if this can be avoided. Plus it's odd that the first qualifying user is listed in the admin log- but none of the others are...log jam effect? Even though the one user was listed repeatedly and on time - why "0 reminders were sent." Perhaps some form of logging could be added to see what event took place or did not take place? I do have 2 more users set to hit their 30 day mark on April 14th -if need be I will re-install on or before the 12th.
1. Cron runs -proven by users who do log in are in fact removed from IUM list
2. The first and only the first qualifying user to meet 30 days(after initail install run) was logged in the Admin Log as "0 reminders were sent."
3. IUM did not add that first qualifying user to the IUM list (nor did it send email as a result)
Has anyone else experienced this?