Cannot get on my own site?

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Frankie
Registered User
Posts: 135
Joined: Mon Nov 26, 2007 1:19 am

Cannot get on my own site?

Post by Frankie » Thu Aug 07, 2008 12:49 pm

Received emails from many members that log out at night saying they couldnt get in.
Since I was ON I logged out and now I get this message what do I do? I am the Board Admin and Site owner.

General Error
SQL ERROR [ mysql4 ]

You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'AND t.template_id = s.template_id AND c.theme_id = s.theme_id AND i.imag' at line 4 [1064]

An SQL error occurred while fetching this page. Please contact the Board Administrator if this problem persists.

Pit$Bull
Former Team Member
Posts: 23099
Joined: Sat Dec 02, 2006 4:08 pm
Name: Can't Remember

Re: Cannot get on my own site?

Post by Pit$Bull » Thu Aug 07, 2008 1:00 pm

Please fill out the Support Request Template.

Frankie
Registered User
Posts: 135
Joined: Mon Nov 26, 2007 1:19 am

Re: Cannot get on my own site?

Post by Frankie » Thu Aug 07, 2008 1:12 pm

thank you here it is

The following is the basic SRT
Your board's URL: www.makingmemoriesforyou.org
Version of phpBB3: 3.0 or 3.1??
Was this a fresh install or a(n) update/upgrade/conversion (please be specific)? I didnt install it, paid to have it installed.
Did you use an automated wizard provided by your host to install phpBB? I didnt do it so not sure?
MODs you have installed: Not sure?
When the problem started: Today, if anyone logs out they get the error message
Your level of expertise (be honest): not much I never installed anything at all not the forum or the gallery

Additionally, you may wish to provide the following (where applicable)
Template(s) used: Pro Pink and Pro Purple
Language(s) used: English
Version of PHP used: Phpbb 3.0 or 3.1? cant recall?
Database and version used: not sure what you mean?

I am willing to pay someone to repair this as we have a scrapbook contest going on and I and TONS of members cannot get on.

Frankie
Registered User
Posts: 135
Joined: Mon Nov 26, 2007 1:19 am

Re: Cannot get on my own site?

Post by Frankie » Thu Aug 07, 2008 1:54 pm

members that are on said that they can post and read etc but cannot access their user control panel?

User avatar
jimdunn
Registered User
Posts: 1570
Joined: Tue Mar 25, 2008 11:49 am
Location: Australia

Re: Cannot get on my own site?

Post by jimdunn » Thu Aug 07, 2008 1:55 pm

Do you still have the problem if you change the style back to default prosilver ?

Frankie
Registered User
Posts: 135
Joined: Mon Nov 26, 2007 1:19 am

Re: Cannot get on my own site?

Post by Frankie » Thu Aug 07, 2008 1:58 pm

jimdunn wrote:Do you still have the problem if you change the style back to default prosilver ?

dont know as it wont even let me see the board just the message :(

and members that are on say they can do everything as normal BUT cannot access their user control panel

Pit$Bull
Former Team Member
Posts: 23099
Joined: Sat Dec 02, 2006 4:08 pm
Name: Can't Remember

Re: Cannot get on my own site?

Post by Pit$Bull » Thu Aug 07, 2008 2:00 pm

I'm not so sure your host isn't having issues as I an unable to go to your site link, just timeouts.

Frankie
Registered User
Posts: 135
Joined: Mon Nov 26, 2007 1:19 am

Re: Cannot get on my own site?

Post by Frankie » Thu Aug 07, 2008 2:04 pm

Pit$Bull wrote:I'm not so sure your host isn't having issues as I an unable to go to your site link, just timeouts.

by my host do you mean Lunar Pages?
but what about the error

SQL ERROR [ mysql4 ]

You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'AND t.template_id = s.template_id AND c.theme_id = s.theme_id AND i.imag' at line 4 [1064]

An SQL error occurred while fetching this page. Please contact the Board Administrator if this problem persists.

User avatar
jimdunn
Registered User
Posts: 1570
Joined: Tue Mar 25, 2008 11:49 am
Location: Australia

Re: Cannot get on my own site?

Post by jimdunn » Thu Aug 07, 2008 2:05 pm

I'm not so sure your host isn't having issues as I an unable to go to your site link, just timeouts.
Yes, I had the same problem just now, when I tried to go to:
http://www.makingmemoriesforyou.org/adm/index.php
to see if you could access your Admin Panel that way

Lunar Pages would be your host, probably, yes.

Ask them if they have any server problems at the moment.
http://www.lunarpages.com/support.php

Frankie
Registered User
Posts: 135
Joined: Mon Nov 26, 2007 1:19 am

Re: Cannot get on my own site?

Post by Frankie » Thu Aug 07, 2008 2:11 pm

ok I am going to cry. I contacted Lunar and am waiting to hear.

Also for the actual site.
I need to know something where can I hire folks that are willing to do tech support stuff like install mods etc?
if there is an area please link me.

User avatar
jimdunn
Registered User
Posts: 1570
Joined: Tue Mar 25, 2008 11:49 am
Location: Australia

Re: Cannot get on my own site?

Post by jimdunn » Thu Aug 07, 2008 2:21 pm

But Frankie - if it is just a hosting problem, you need to find that out first :)

Don't worry - you'll get help here whatever the outcome of your request to your Host - we just need to know that answer first.

And the help you'll get here is free.

Some regular posters do offer paid or unpaid services in their signatures, if you have a look around, but you shouldn't PM anyone who doesn't indicate they offer that service. Users aren't supposed to solicit paid help in the forums, according to the rules - so there is no "section" here for that.
Last edited by jimdunn on Thu Aug 07, 2008 2:25 pm, edited 1 time in total.

Frankie
Registered User
Posts: 135
Joined: Mon Nov 26, 2007 1:19 am

Re: Cannot get on my own site?

Post by Frankie » Thu Aug 07, 2008 2:23 pm

boohoo it seems Lunar pages is having issue

User avatar
jimdunn
Registered User
Posts: 1570
Joined: Tue Mar 25, 2008 11:49 am
Location: Australia

Re: Cannot get on my own site?

Post by jimdunn » Thu Aug 07, 2008 2:27 pm

Frankie wrote:boohoo it seems Lunar pages is having issue
Did they say what ?
Hopefully when it clears up your problem may clear up with it.

If not, just come back and let us know.

For $0.00 ;)

Frankie
Registered User
Posts: 135
Joined: Mon Nov 26, 2007 1:19 am

Re: Cannot get on my own site?

Post by Frankie » Thu Aug 07, 2008 2:40 pm

jimdunn wrote:
Frankie wrote:boohoo it seems Lunar pages is having issue
Did they say what ?
Hopefully when it clears up your problem may clear up with it.

If not, just come back and let us know.

For $0.00 ;)
yes I called and they said its down. Tons of folks are posting mad on the board.

User avatar
jimdunn
Registered User
Posts: 1570
Joined: Tue Mar 25, 2008 11:49 am
Location: Australia

Re: Cannot get on my own site?

Post by jimdunn » Thu Aug 07, 2008 3:06 pm

Maybe best to let it settle down then, and see if the problem persists.
Last edited by jimdunn on Thu Aug 07, 2008 3:28 pm, edited 2 times in total.

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