Account activation

Get help with installation and running phpBB 3.0.x here. Please do not post bug reports, feature requests, or MOD-related questions here.
Ideas Centre
Forum rules
END OF SUPPORT: 1 January 2017 (announcement)
StormRoBoT
Registered User
Posts: 17
Joined: Thu Aug 07, 2008 4:50 pm

Account activation

Post by StormRoBoT » Thu Aug 07, 2008 4:55 pm

hi, im new to php thingy.. i have download the phpbb3.02... and i have already install it all success.. but my Account activation by user seems not working, the user that register it never get the confirmation mail..

any one can solve my problem here?

Pit$Bull
Former Team Member
Posts: 23099
Joined: Sat Dec 02, 2006 4:08 pm
Name: Can't Remember

Re: Account activation

Post by Pit$Bull » Thu Aug 07, 2008 5:03 pm

Have you tested your email settings?

StormRoBoT
Registered User
Posts: 17
Joined: Thu Aug 07, 2008 4:50 pm

Re: Account activation

Post by StormRoBoT » Thu Aug 07, 2008 5:14 pm

em.. what do i need to do at the email setting?? there is my email on it..


on the user section there is Inactive users with the user name and all information..

any idea?

Pit$Bull
Former Team Member
Posts: 23099
Joined: Sat Dec 02, 2006 4:08 pm
Name: Can't Remember

Re: Account activation

Post by Pit$Bull » Thu Aug 07, 2008 5:17 pm

Pit$Bull wrote:Have you tested your email settings?
Is your email working?
The users will remain 'inactive until they respond using the link in the email they receive or until you activate them.

Please fill out the Support Request Template.

StormRoBoT
Registered User
Posts: 17
Joined: Thu Aug 07, 2008 4:50 pm

Re: Account activation

Post by StormRoBoT » Thu Aug 07, 2008 5:30 pm

yeah my email is working...

but i select activate my user, means user need to get the activation maill, but they never get the maill..

how to fix it?

Pit$Bull
Former Team Member
Posts: 23099
Joined: Sat Dec 02, 2006 4:08 pm
Name: Can't Remember

Re: Account activation

Post by Pit$Bull » Thu Aug 07, 2008 5:37 pm

Because you have the activation set to user. With this setting the user will receive an email with a link to click for their activation, when they click the link they are automatically registered. If you activate them they will receive no email.

StormRoBoT
Registered User
Posts: 17
Joined: Thu Aug 07, 2008 4:50 pm

Re: Account activation

Post by StormRoBoT » Thu Aug 07, 2008 5:48 pm

yes i understan that... but the problem is they never recive the activation emaill..

Pit$Bull
Former Team Member
Posts: 23099
Joined: Sat Dec 02, 2006 4:08 pm
Name: Can't Remember

Re: Account activation

Post by Pit$Bull » Thu Aug 07, 2008 5:52 pm

They may need to check their 'spam folders/filters' etc. as they may be blocked.
Please fill out the Support Request Template.
Provide a link and I'll register and check it out.

StormRoBoT
Registered User
Posts: 17
Joined: Thu Aug 07, 2008 4:50 pm

Re: Account activation

Post by StormRoBoT » Thu Aug 07, 2008 6:00 pm

mobiles.quotaless.com try register it.. i dont mean to invite here...

Pit$Bull
Former Team Member
Posts: 23099
Joined: Sat Dec 02, 2006 4:08 pm
Name: Can't Remember

Re: Account activation

Post by Pit$Bull » Thu Aug 07, 2008 6:14 pm

I received no email. Your host may have a email queue that is backed up or you may need to change your email settings. Are you using the default email settings or SMTP?
Also check your log in ACP->Maintenance tab error log.

StormRoBoT
Registered User
Posts: 17
Joined: Thu Aug 07, 2008 4:50 pm

Re: Account activation

Post by StormRoBoT » Thu Aug 07, 2008 6:18 pm

im using default email not SMTP

i got this error on my error log

E-mail error
» EMAIL/PHP/mail()
/ucp.php

[phpBB Debug] PHP Notice: in file /includes/functions_messenger.php on line 410: mail() [function.mail]: SAFE MODE Restriction in effect. The mail() command is not allowed.


what i need to do?

Pit$Bull
Former Team Member
Posts: 23099
Joined: Sat Dec 02, 2006 4:08 pm
Name: Can't Remember

Re: Account activation

Post by Pit$Bull » Thu Aug 07, 2008 6:26 pm

Use SMTP as it seems your host is blocking.

StormRoBoT
Registered User
Posts: 17
Joined: Thu Aug 07, 2008 4:50 pm

Re: Account activation

Post by StormRoBoT » Thu Aug 07, 2008 6:30 pm

em.. how do i set up the SMTP??

im using gmaill can i sen SMTP??

Pit$Bull
Former Team Member
Posts: 23099
Joined: Sat Dec 02, 2006 4:08 pm
Name: Can't Remember

Re: Account activation

Post by Pit$Bull » Thu Aug 07, 2008 6:33 pm


Pit$Bull
Former Team Member
Posts: 23099
Joined: Sat Dec 02, 2006 4:08 pm
Name: Can't Remember

Re: Account activation

Post by Pit$Bull » Thu Aug 07, 2008 6:43 pm

It's your 'free' host that is blocking. You get what you pay for.... :(
Suggest you get a host.

Please don't forget to remove the user 'testing' ;)

Locked

Return to “[3.0.x] Support Forum”