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Failed sending email on sending a private message

Posted: Mon Feb 16, 2009 11:04 am
by BiboBB
Hi everyone
am having a strange problem lately, an error message just appears "Failed sending email" on sending a private message, I had some problems with the SMTP server earlier but they're now solved, the weird part is the rest mailing stuff around the forum works (new topic/reply notification for example)..
what could be the problem?..
TY..

Re: Failed sending email on sending a private message

Posted: Mon Feb 16, 2009 3:51 pm
by narqelion
Did you get an email error message in the error logs? Usually this will provide more detail on the specific error that occurred. ACP -> Maintenance -> Error logs

Re: Failed sending email on sending a private message

Posted: Mon Feb 16, 2009 4:31 pm
by BiboBB
no nthn... but this couldn't be an smtp problem? I mean if it is it wouldn't send any mails, am I right?

Re: Failed sending email on sending a private message

Posted: Mon Feb 16, 2009 4:41 pm
by narqelion
No error at all?
but this couldn't be an smtp problem? I mean if it is it wouldn't send any mails, am I right?
No. It could be any number of issues. Just because some emails work doesn't mean it's not an smtp issue.
Do you get this error message when sending all private messages to anyone, or only to specific user(s)? Can you post your current email settings?

Re: Failed sending email on sending a private message

Posted: Mon Feb 16, 2009 5:32 pm
by BiboBB
to anyone.. also when a user send an email to another via the forum and when I use forget password page..

and for email settings do u mean for custom smtp? cause I don't use one

Re: Failed sending email on sending a private message

Posted: Tue Feb 17, 2009 12:53 am
by narqelion
BiboBB wrote:and for email settings do u mean for custom smtp? cause I don't use one
By email settings I mean these settings: (see attached screencaps)
email1.jpg
email2.jpg

Re: Failed sending email on sending a private message

Posted: Tue Feb 17, 2009 5:48 am
by BiboBB
all the same for both ofcourse except contact and return email which are my hotmail account..

btw I changed hosting companies lately, could that be it?
NOTE: some mails are being sent so this isn't an SMTP problem.. I guess :S