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Logged out when clicking a new link

Posted: Mon May 25, 2009 6:43 pm
by Dan27
Hi,

On my forum when users for example click a link on my forum that takes them to another page on my forum
they get logged out, they only get logged out when the link is like this:

www.djforums.info/phpbb/index.php

But if they click a link actually on the page like the title of a forum it takes them to the
forum and they are still logged in, so thats ok but I wanted to know what's going on because
my users have been asking about this a lot and I can't find out what's wrong.

Thanks, Dan.

Re: Logged out when clicking a new link

Posted: Mon May 25, 2009 6:47 pm
by JimA
Please use the Support Request Template Generator to fill out the support template for you and then post it here.

Also, could you post your cookie settings?

Re: Logged out when clicking a new link

Posted: Mon May 25, 2009 6:48 pm
by ToonArmy
Your cookie domain is wrong. Change it to .djforums.info in the ACP.

Re: Logged out when clicking a new link

Posted: Mon May 25, 2009 6:51 pm
by Dan27
I changed it to '.djforums.info' but it still happens, anything else I should do?

Re: Logged out when clicking a new link

Posted: Mon May 25, 2009 7:06 pm
by ToonArmy
Is it the links at the top of the style, 'Portal, Forum, ...' ?

Re: Logged out when clicking a new link

Posted: Mon May 25, 2009 7:11 pm
by Dan27
It happens to all links across the forum, not just the ones at the top, when people post links to other areas on the site, and also when you say on my forum, click a link to here, when they go back they are logged out as well :( Any help? Do you think it would have anything to do with Cookie name?

Re: Logged out when clicking a new link

Posted: Tue May 26, 2009 10:38 am
by Dan27
BUMP

Re: Logged out when clicking a new link

Posted: Tue May 26, 2009 10:52 am
by ric323
It seems fine browsing around as a guest.
Do you have a test account to see how it behaves as a registered user?

Re: Logged out when clicking a new link

Posted: Tue May 26, 2009 4:19 pm
by Dan27
Yeah being a Guest is fine but when you log in, click a link and logs you out.

I have sent you a PM with the user details.

Re: Logged out when clicking a new link

Posted: Wed May 27, 2009 12:33 am
by Dan27
BUMP!

When I open up a new window I stayed logged in, but still clicking a link on the forum
will log me out... any more help?

*EDIT: Ok, I just tried it, it works! :D Thanks :D ToonArmy fixed the problem :)

Re: Logged out when clicking a new link

Posted: Wed May 27, 2009 10:58 am
by vwrmic
Could you tell us how you fixed the problem please? Some of my users seem to be experiencing something similar.

Re: Logged out when clicking a new link

Posted: Wed May 27, 2009 12:05 pm
by Paul
Please open a new topic and fill in the Support Request Template Generator and post it there.

Re: Logged out when clicking a new link

Posted: Wed May 27, 2009 12:26 pm
by Dan27
Start a new topic with the support request template, ok my question has been answered, thanks :D