Support Request Template

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Fredrik Idestam
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Support Request Template

Post by Fredrik Idestam » Wed Aug 12, 2009 10:28 pm

hi,
my site is a computer help & troubleshooting discussion forum.
everytime when users ask question we ask some questions from them like:

Motherboard:
Processor/speed:
RAM/Type:
HDD/Model:
Operating system:
Browser:
Antivirus or security program:

and many other things...

So, what i want to do is implement a feature like "Support Request template" here: http://www.phpbb.com/support/srt/?step=1

by this method user can fill the form, select options of which type of help he need and then after posting his bb code our support team can help them better.

can anyone tell how to do it? it's very important.

thanks!

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4Teach
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Re: Support Request Template

Post by 4Teach » Wed Aug 12, 2009 10:42 pm

Modify ProSilver's Header | Colorize ProSilver | ProSilver's Special Edition (Like PhpBB forum)

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Fredrik Idestam
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Re: Support Request Template

Post by Fredrik Idestam » Wed Aug 12, 2009 10:43 pm

is it same like Phpbb.com uses?

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4Teach
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Re: Support Request Template

Post by 4Teach » Wed Aug 12, 2009 10:46 pm

no, phpbb community uses it's own code which is different from this. also, i think this code is not available for public. you can write your own code in PHP for this if you know PHP.
Modify ProSilver's Header | Colorize ProSilver | ProSilver's Special Edition (Like PhpBB forum)

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Require phpBB/MOD/style installs or alterations? contact me for more information.
we also provide Affordable & Quality web hosting with cheap domain rates.

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Fredrik Idestam
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Re: Support Request Template

Post by Fredrik Idestam » Wed Aug 12, 2009 10:48 pm

Sorry, but i don't know PHP but i have a very little knowledge of windows scripts like VBS.
can anyone help me to implement such thing?
any tutorial or something which can help me to do this?

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stevemaury
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Re: Support Request Template

Post by stevemaury » Wed Aug 12, 2009 11:53 pm

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