Page 1 of 1

Problems logging in

Posted: Sat Aug 15, 2009 3:43 pm
by stevettt781
Support Request Template
What version of phpBB are you using? phpBB 3.0.5
What is your board's URL? Http://forum.startrek.dreamhosters.com
Who do you host your board with? Dreamhoster Apps
How did you install your board? I used a tool provided by my host
Is your board a fresh install or a conversion? Fresh Install
Do you have any MODs installed? No
When did your problem begin? Today 15th august 2009
Please describe your problem. I'm the only user on my brand new board (admin) and whenever I try to go to the Administration Control Panel I get "Access to the Administration Control Panel is not allowed as you do not have administrative permissions."
please help!!
What styles do you currently have installed? Don't know
What language(s) is your board currently using? English
Which database type/version are you using? MySQL 4
What is your level of experience? New to PHP and phpBB
Generated by SRT Generator ($Rev: 3036 $)

Re: Problems logging in

Posted: Sat Aug 15, 2009 5:57 pm
by stevettt781
:roll: help

Re: Problems logging in

Posted: Sat Aug 15, 2009 7:11 pm
by Brf
There is a 6-hour bump rule on these forums. Please be patient.

We do not support boards that are installed from scripts supplied by your host. You will have to seek support from your host.

Re: Problems logging in

Posted: Sat Aug 15, 2009 11:36 pm
by stevettt781
Unfortuneatly I can't. There is no technical support for free customers only for paying.

Re: Problems logging in

Posted: Sat Aug 15, 2009 11:40 pm
by Brf
That is unfortunate.
We only support the version of phpBB that you download from this site and then upload to your webspace.
We do not support phpBB on free hosts mostly because you cannot access the source to fix any problems.

Re: Problems logging in

Posted: Sat Aug 15, 2009 11:46 pm
by stevettt781
Ok thanks :cry: :lol: