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Subscriptions via email not working.

Posted: Sat Oct 03, 2009 12:24 pm
by Absinthe Minded
Hello all,

I've been running phpbb for a few months now and I have to say that I'm absolutely delighted with it. It's really good, from install, to upgrade, to backup, to everything! Except one thing:

I've recently created a 'To Do' list for urgent matters for my staff and I'd really like all of us to be able to receive new replies / topics notifications via email - it would also be nice for my clients that use the forum too.

I'm running phpbb ver. 3.0.5 and my mail settings appear to be correct - I can post them all if you need to take a look. I've set the SMTP settings to my personal BT account, and later I changed these to the SMTP settings provided by my hosting company, but neither seem to work.

I occassionally get a message through, but it's never consistent. I know that you need to visit the forum before getting new notifications, so it's not that.

If any of you guys can help, I'd really appreciate it and it would make an excellent forum solution just perfect!

All the best,
Nick.

Re: Subscriptions via email not working.

Posted: Sat Oct 03, 2009 12:44 pm
by stevemaury
Does other email work on your board? Mass email? PM notifications? Registration activation?

Also, what happens if you set use SMTP to No in E-mail settings?

Re: Subscriptions via email not working.

Posted: Sat Oct 03, 2009 1:28 pm
by Absinthe Minded
Hi Steve,

Yes, everything else seems to work - I've just tested them all:

PM - OK
Mass email (I only sent to one user) - OK
New user registration (email recieved at new user account, and email received at admin account) - OK
I'm just going to test SMTP to no, as you suggested.

Will post back soon.

Cheers,
Nick.

Edit: OK, just tested it with SMTP set to no.
I do know that the account I'm using needs SMTP, but thought I'd confirm it for you anyways.

I tried a post from another account and didn't receive a notification.
I also sent another Mass email, and it flagged an error in the ACP when I sent it.

The error log says:

E-mail error
ยป EMAIL/PHP/mail()
/forum/adm/index.php

I've set SMTP back to yes.

Cheers,
Nick.

Re: Subscriptions via email not working.

Posted: Sat Oct 03, 2009 1:42 pm
by stevemaury
Do you have any MODs installed?

Re: Subscriptions via email not working.

Posted: Sat Oct 03, 2009 2:08 pm
by Absinthe Minded
Nope.

Re: Subscriptions via email not working.

Posted: Sat Oct 03, 2009 2:22 pm
by Absinthe Minded
Hang on, the mail I sent with the SMTP off has just arrived.

Wierd.

Re: Subscriptions via email not working.

Posted: Sat Oct 03, 2009 8:45 pm
by Absinthe Minded
And here are a couple of screenshots:
SMTP Settings
SMTP Settings
email2.jpg (35.4 KiB) Viewed 207 times
General Settings
General Settings
email1.jpg (63.25 KiB) Viewed 207 times
In the error log, it looks like both of the two SMTP settings are having problems (BT and Streamline).

Re: Subscriptions via email not working.

Posted: Sat Oct 03, 2009 9:14 pm
by stevemaury
So just leave SMTP off and let php sendmail do its thing.