Help needed on approuving a post, error message

Get help with installation and running phpBB 3.0.x here. Please do not post bug reports, feature requests, or MOD-related questions here.
Anti-Spam Guide
Forum rules
END OF SUPPORT: 1 January 2017 (announcement)
Locked
cotp
Registered User
Posts: 445
Joined: Wed Sep 14, 2005 7:34 pm
Contact:

Help needed on approuving a post, error message

Post by cotp » Wed Dec 16, 2009 1:28 pm

Hello everyone,

I just tried to approve a guest topic in the moderation panel and got this message
"You are not authorised to access this area." when I ried to approved it.

Can anyone help me on fixining this. Guess it could have to do with permissions.
I tried to look the permissions for group administrators, everything is green (total access)

So now I don't know :\

Seems strange anyway that a founder admin could not have access to some part of his forum :?

Cotp

User avatar
Mick
Support Team Member
Support Team Member
Posts: 21676
Joined: Fri Aug 29, 2008 9:49 am
Location: Cardiff

Re: Help needed on approuving a post, error message

Post by Mick » Wed Dec 16, 2009 1:42 pm

Are you a member of the moderator group as well because you need to be.
"The more connected we get the more alone we become" - Kyle Broflovski

cotp
Registered User
Posts: 445
Joined: Wed Sep 14, 2005 7:34 pm
Contact:

Re: Help needed on approuving a post, error message

Post by cotp » Wed Dec 16, 2009 2:11 pm

Mixstar wrote:Are you a member of the moderator group as well because you need to be.
Ah didn't know Admins needed to be in the moderator group as well... sorry about that... :oops:

EDIT: I added myself to the global moderators group but still got the error message :shock:

User avatar
RMcGirr83
Recognised Extension Developer
Posts: 21034
Joined: Wed Jun 22, 2005 4:33 pm
Location: Your display
Name: Rich McGirr
Contact:

Re: Help needed on approuving a post, error message

Post by RMcGirr83 » Wed Dec 16, 2009 3:08 pm

Check your cookie setup in the ACP.
In times of change, learners inherit the earth, while the learned find themselves beautifully equipped to deal with a world that no longer exists - Eric Hoffer
Former Modifications/Extensions Team Member | My extensions
Appreciate the extensions/mods/support then buy me a beer
All requests for support via PM will be ignored

cotp
Registered User
Posts: 445
Joined: Wed Sep 14, 2005 7:34 pm
Contact:

Re: Help needed on approuving a post, error message

Post by cotp » Thu Dec 17, 2009 10:48 am

Here is my cookie setup RMcGirr83 :

Domain: .forum.cineastes.com
Cookie name: phpbb3_5mpwc
Path: /
SSL: Not active

User avatar
Brf
Support Team Member
Support Team Member
Posts: 51874
Joined: Tue May 10, 2005 7:47 pm
Location: {postrow.POSTER_FROM}
Contact:

Re: Help needed on approuving a post, error message

Post by Brf » Thu Dec 17, 2009 12:31 pm

Try removing the leading dot on that cookie domain.


Ugggg.... You are running SEO. That could be part of the problem, since SEO screws with all of your URLs.

dcz
Registered User
Posts: 787
Joined: Sun Feb 13, 2005 5:37 am
Contact:

Re: Help needed on approuving a post, error message

Post by dcz » Sat Dec 19, 2009 9:22 am

Brf wrote:Try removing the leading dot on that cookie domain.
Sorry, but what it this supposed to change to the matter ? Do you know the meaning of that dot here ?
Being authorized is not the same as being logged, I assume that copt would have noticed if he had additionally been logged out.
Brf wrote:since SEO screws with all of your URLs.
By "screw", you mean, change don't you, like a mod does change something to phpbb, or?
No need to mention that copt's forum is using more mods than only SEO mods, each of them screwing some part of the original code.

So copt, you tried to be a global moderator, but did you actually tried to be a moderator of the particular forum these threads are in ?
Is it only the case with guest threads ?

phpBB SEO || phpBB3 SEO Premod || SEO phpBB3
GYM Sitemaps & RSS for phpBB3: GYM Sitemaps & RSS

User avatar
Mick
Support Team Member
Support Team Member
Posts: 21676
Joined: Fri Aug 29, 2008 9:49 am
Location: Cardiff

Re: Help needed on approuving a post, error message

Post by Mick » Sat Dec 19, 2009 9:30 am

dcz wrote:Do you know the meaning of that dot here ?
Being authorized is not the same as being logged, I assume that copt would have noticed if he had additionally been logged out.
Correct but if it's wrong it's wrong even if this isn't the problem.

Knowledge Base - Fixing incorrect cookie settings
"The more connected we get the more alone we become" - Kyle Broflovski

dcz
Registered User
Posts: 787
Joined: Sun Feb 13, 2005 5:37 am
Contact:

Re: Help needed on approuving a post, error message

Post by dcz » Sat Dec 19, 2009 11:38 am

If it was wrong, copt's forum would always have sid in urls.
The thing is the second example in the KB article is not universal, because if you use forum.example.com as your cookie domain (no dot), you won' t be able to use it in example.com or in -www.example.com, which you may want.
Using .example.com (with the dot) will make the cookie usable in -www.example.com, example.com and forum.example.com.
So using the dot is actually working in all cases.So in copt case I'd advise to use ".cineastes.com" as a cookie domain. But ".forum.cineastes.com" is ok too while forum.cineastes.com will not, because he's actually using http://www.forum.cineastes.com, the dot is actually required in this case.

phpBB SEO || phpBB3 SEO Premod || SEO phpBB3
GYM Sitemaps & RSS for phpBB3: GYM Sitemaps & RSS

cotp
Registered User
Posts: 445
Joined: Wed Sep 14, 2005 7:34 pm
Contact:

Re: Help needed on approuving a post, error message

Post by cotp » Sat Dec 19, 2009 5:43 pm

dcz wrote:because he's actually using http://www.forum.cineastes.com, the dot is actually required in this case.
I am using http://forum.cineastes.com (no www)

Okay I'll try moderator of that particular forum. And yes I am talking of guests posts...

I'll keep you updated.

Cotp

dcz
Registered User
Posts: 787
Joined: Sun Feb 13, 2005 5:37 am
Contact:

Re: Help needed on approuving a post, error message

Post by dcz » Sat Dec 19, 2009 6:51 pm

Cotp wrote:I am using http://forum.cineastes.com (no www)
if you weren't, http://www.forum.cineastes.com would not work. So the www prefix is indeed set, and you would lose cookie based session on it if using forum.cineastes.com as a cookie domain (since you do not redirect that dupe).

phpBB SEO || phpBB3 SEO Premod || SEO phpBB3
GYM Sitemaps & RSS for phpBB3: GYM Sitemaps & RSS

cotp
Registered User
Posts: 445
Joined: Wed Sep 14, 2005 7:34 pm
Contact:

Re: Help needed on approuving a post, error message

Post by cotp » Sat Dec 19, 2009 9:03 pm

dcz wrote:So cotp, you tried to be a global moderator, but did you actually tried to be a moderator of the particular forum these threads are in ?
I tried to add myself as super moderator for that specific forum but nothing changed. I mean I can go as far to the moderation panel. But when I click approve to approve the message I get the error message I mentionned above.

Locked

Return to “[3.0.x] Support Forum”