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Help needed on approuving a post, error message

Posted: Wed Dec 16, 2009 1:28 pm
by cotp
Hello everyone,

I just tried to approve a guest topic in the moderation panel and got this message
"You are not authorised to access this area." when I ried to approved it.

Can anyone help me on fixining this. Guess it could have to do with permissions.
I tried to look the permissions for group administrators, everything is green (total access)

So now I don't know :\

Seems strange anyway that a founder admin could not have access to some part of his forum :?

Cotp

Re: Help needed on approuving a post, error message

Posted: Wed Dec 16, 2009 1:42 pm
by Mick
Are you a member of the moderator group as well because you need to be.

Re: Help needed on approuving a post, error message

Posted: Wed Dec 16, 2009 2:11 pm
by cotp
Mixstar wrote:Are you a member of the moderator group as well because you need to be.
Ah didn't know Admins needed to be in the moderator group as well... sorry about that... :oops:

EDIT: I added myself to the global moderators group but still got the error message :shock:

Re: Help needed on approuving a post, error message

Posted: Wed Dec 16, 2009 3:08 pm
by RMcGirr83
Check your cookie setup in the ACP.

Re: Help needed on approuving a post, error message

Posted: Thu Dec 17, 2009 10:48 am
by cotp
Here is my cookie setup RMcGirr83 :

Domain: .forum.cineastes.com
Cookie name: phpbb3_5mpwc
Path: /
SSL: Not active

Re: Help needed on approuving a post, error message

Posted: Thu Dec 17, 2009 12:31 pm
by Brf
Try removing the leading dot on that cookie domain.


Ugggg.... You are running SEO. That could be part of the problem, since SEO screws with all of your URLs.

Re: Help needed on approuving a post, error message

Posted: Sat Dec 19, 2009 9:22 am
by dcz
Brf wrote:Try removing the leading dot on that cookie domain.
Sorry, but what it this supposed to change to the matter ? Do you know the meaning of that dot here ?
Being authorized is not the same as being logged, I assume that copt would have noticed if he had additionally been logged out.
Brf wrote:since SEO screws with all of your URLs.
By "screw", you mean, change don't you, like a mod does change something to phpbb, or?
No need to mention that copt's forum is using more mods than only SEO mods, each of them screwing some part of the original code.

So copt, you tried to be a global moderator, but did you actually tried to be a moderator of the particular forum these threads are in ?
Is it only the case with guest threads ?

Re: Help needed on approuving a post, error message

Posted: Sat Dec 19, 2009 9:30 am
by Mick
dcz wrote:Do you know the meaning of that dot here ?
Being authorized is not the same as being logged, I assume that copt would have noticed if he had additionally been logged out.
Correct but if it's wrong it's wrong even if this isn't the problem.

Knowledge Base - Fixing incorrect cookie settings

Re: Help needed on approuving a post, error message

Posted: Sat Dec 19, 2009 11:38 am
by dcz
If it was wrong, copt's forum would always have sid in urls.
The thing is the second example in the KB article is not universal, because if you use forum.example.com as your cookie domain (no dot), you won' t be able to use it in example.com or in -www.example.com, which you may want.
Using .example.com (with the dot) will make the cookie usable in -www.example.com, example.com and forum.example.com.
So using the dot is actually working in all cases.So in copt case I'd advise to use ".cineastes.com" as a cookie domain. But ".forum.cineastes.com" is ok too while forum.cineastes.com will not, because he's actually using http://www.forum.cineastes.com, the dot is actually required in this case.

Re: Help needed on approuving a post, error message

Posted: Sat Dec 19, 2009 5:43 pm
by cotp
dcz wrote:because he's actually using http://www.forum.cineastes.com, the dot is actually required in this case.
I am using http://forum.cineastes.com (no www)

Okay I'll try moderator of that particular forum. And yes I am talking of guests posts...

I'll keep you updated.

Cotp

Re: Help needed on approuving a post, error message

Posted: Sat Dec 19, 2009 6:51 pm
by dcz
Cotp wrote:I am using http://forum.cineastes.com (no www)
if you weren't, http://www.forum.cineastes.com would not work. So the www prefix is indeed set, and you would lose cookie based session on it if using forum.cineastes.com as a cookie domain (since you do not redirect that dupe).

Re: Help needed on approuving a post, error message

Posted: Sat Dec 19, 2009 9:03 pm
by cotp
dcz wrote:So cotp, you tried to be a global moderator, but did you actually tried to be a moderator of the particular forum these threads are in ?
I tried to add myself as super moderator for that specific forum but nothing changed. I mean I can go as far to the moderation panel. But when I click approve to approve the message I get the error message I mentionned above.