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[SOLVED]Mass Email Not Working

Posted: Fri Jan 01, 2010 10:58 pm
by TrZ
Everytime I try to send a mass email to all my users, I get an error.

Image

But I just checked the directory listed there:

Code: Select all

{forum_root}/language/en/email/admin_send_email.txt
and the file does exist, so I'm at a loss as to why this is happening.

Any help would be appreciated.

Thanks in advance,
TrZ

Re: Mass Email Not Working

Posted: Fri Jan 01, 2010 11:16 pm
by HGN
Not that the two paths are different!

/language/Language/email/admin_send_email.txt
/language/en/email/admin_send_email.txt

Do you have mods installed?

Re: Mass Email Not Working

Posted: Fri Jan 01, 2010 11:26 pm
by TrZ
Well why would it be looking for a Language folder inside of the language folder?
I assumed that the Language meant my board's language.

The mass email works well with other usergroups selected, but gives this error when used with all users.

I only have a few mods installed.
HandyMan's chat with sound
SiteMap (not on phpBB website)
REimg resizer Mod
24Hr Stats
autopost redirect
universal no avatar
Lat post Titles
jQuery Textarea resizer

That's it.

Re: Mass Email Not Working

Posted: Fri Jan 01, 2010 11:44 pm
by HGN
I had a closer look to the mass e-mail function.
For every user the base e-mail admin_send_email.txt will be used in their own language. It looks like one or more of your members somehow have Language in the chosen language.
Are you able to verify the user_lang field in the phpbb_users table for your users through phpMyAdmin?

Re: Mass Email Not Working

Posted: Sat Jan 02, 2010 12:39 am
by TrZ
Well that seems odd, seeing that we only have one language installed.
no other language packs are loaded.


EDIT: OMG...I checked through phpmyadmin, and somehow one member's language was "Language" instead of en. Have no idea how it became that int he first place though :?

Anyway I tried the mass email afterward and it worked now.

Thanks for the help HGN.

Topic can be marked as solved.