Email Notification issue

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Deeder
Registered User
Posts: 2
Joined: Thu Mar 18, 2010 2:58 am

Email Notification issue

Post by Deeder »

I've been trying, for about a week, to turn off automatic "watch topic".

Everytime a user posts in a topic, the user is stuck with getting tons of emails because he has been automatically labeled as watching the topic. Even if they stop "watching" the topic, as soon as they post again, they are labeled as "watching" it again and their inbox gets filled with emails again.

Same thing happens to every user, admins, mods, members.

I've been looking around the options, everywhere, but it seems like I missed something.

Thanks for your help
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stevemaury
Support Team Member
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Posts: 51807
Joined: Thu Nov 02, 2006 12:21 am
Location: The U.P.
Name: Steve
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Re: Email Notification issue

Post by stevemaury »

Please fill out the Support Request Template Generator and post it back here to enable us to assist you better.
For REALLY good and VERY inexpensive hosting CLICK HERE

I can stop all your spam. I can upgrade or update your Board. PM or email me. (Paid support)
Deeder
Registered User
Posts: 2
Joined: Thu Mar 18, 2010 2:58 am

Re: Email Notification issue

Post by Deeder »

Here's the log

Support Request Template
What version of phpBB are you using? I Don't Know
What is your board's URL? http://deeds.omgforum.net/forum.htm
Who do you host your board with? Forumotion
How did you install your board? Someone else installed my board for me
Is your board a fresh install or a conversion? Fresh Install
Do you have any MODs installed? No
Is registration required to reproduce this issue? No
What styles do you currently have installed? Prosilver
What language(s) is your board currently using? English
Which database type/version are you using? I Don't Know
What is your level of experience? New to PHP and phpBB
When did your problem begin? As soon as I started my forum
Please describe your problem. Everytime a user posts in a topic, the user is stuck with getting tons of emails because he has been automatically labeled as watching the topic. Even if they stop "watching" the topic, as soon as they post again, they are labeled as "watching" it again and their inbox gets filled with emails again.
Generated by SRT Generator ($Rev: 3777 $)
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IPB_Refugee
Registered User
Posts: 1290
Joined: Fri Jul 07, 2006 2:25 pm
Location: Austria
Name: Wolfgang Weber

Re: Email Notification issue

Post by IPB_Refugee »

Similar problem here (with latest phpBB version). A moderator got 8 notifications at once and at the moment my users complain that they don't get any notification at all.

Regards
Wolfgang
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ric323
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Posts: 22910
Joined: Tue Feb 06, 2007 12:33 am
Location: Melbourne, Australia
Name: Ric
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Re: Email Notification issue

Post by ric323 »

Each user has control themself if they are automatically subscribed to topics they post in.
If you are receiving multiple notifications for the same post, that is a setup problem on the web server, and you would need to speak to the people who supply your free board, as you don't have access to your board files.
http://help.forumotion.com/
The Knowledge Base contains solutions to many common problems!
How to fix "Doesn't have a default value" and "Incorrect string value: xxx for column 'post_text' " errors.
How to do a clean re-install of the latest phpBB3 version.
Problems with permissions? Read phpBB3 Permissions
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IPB_Refugee
Registered User
Posts: 1290
Joined: Fri Jul 07, 2006 2:25 pm
Location: Austria
Name: Wolfgang Weber

Re: Email Notification issue

Post by IPB_Refugee »

Thank you, ric323!

Then I will have to speak with myself because unfortunately I am the server admin (not of forumotion.com). But it's good to know that there is no bug in phpBB itself (at least regarding the problem of this topic).

Regards
Wolfgang
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ric323
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Location: Melbourne, Australia
Name: Ric
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Re: Email Notification issue

Post by ric323 »

I was answering "Deeder", who IS on forumotion.
On your board, make sure the web server has FULL permissions to the ./cache folder
The Knowledge Base contains solutions to many common problems!
How to fix "Doesn't have a default value" and "Incorrect string value: xxx for column 'post_text' " errors.
How to do a clean re-install of the latest phpBB3 version.
Problems with permissions? Read phpBB3 Permissions
User avatar
IPB_Refugee
Registered User
Posts: 1290
Joined: Fri Jul 07, 2006 2:25 pm
Location: Austria
Name: Wolfgang Weber

Re: Email Notification issue

Post by IPB_Refugee »

The cache folder has chmod 777.

The only thing I changed to my phpBB board the last few days is:

I installed APC and changed

Code: Select all

$acm_type = 'file';
to

Code: Select all

$acm_type = 'apc';
in my config.php

An important setting of APC in my php.ini:

Code: Select all

apc.stat = 0
Is it possible that the problem occurs because phpBB - in conjunction with APC - caches something that shouldn't be cached?

It would be very helpful if some developer could give me a short answer.

Regards
Wolfgang
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