Email Notification issue

Deeder · Post by **Deeder** » Thu Mar 18, 2010 3:03 am

I've been trying, for about a week, to turn off automatic "watch topic".

Everytime a user posts in a topic, the user is stuck with getting tons of emails because he has been automatically labeled as watching the topic. Even if they stop "watching" the topic, as soon as they post again, they are labeled as "watching" it again and their inbox gets filled with emails again.

Same thing happens to every user, admins, mods, members.

I've been looking around the options, everywhere, but it seems like I missed something.

Thanks for your help

Post by **stevemaury** » Thu Mar 18, 2010 3:05 am

Please fill out the Support Request Template Generator and post it back here to enable us to assist you better.

Deeder · Post by **Deeder** » Thu Mar 18, 2010 3:29 am

Here's the log

Support Request Template
What version of phpBB are you using? I Don't Know
What is your board's URL? http://deeds.omgforum.net/forum.htm
Who do you host your board with? Forumotion
How did you install your board? Someone else installed my board for me
Is your board a fresh install or a conversion? Fresh Install
Do you have any MODs installed? No
Is registration required to reproduce this issue? No
What styles do you currently have installed? Prosilver
What language(s) is your board currently using? English
Which database type/version are you using? I Don't Know
What is your level of experience? New to PHP and phpBB
When did your problem begin? As soon as I started my forum
Please describe your problem. Everytime a user posts in a topic, the user is stuck with getting tons of emails because he has been automatically labeled as watching the topic. Even if they stop "watching" the topic, as soon as they post again, they are labeled as "watching" it again and their inbox gets filled with emails again.
Generated by SRT Generator ($Rev: 3777 $)

IPB_Refugee · Post by **IPB_Refugee** » Sun Mar 21, 2010 1:13 pm

Similar problem here (with latest phpBB version). A moderator got 8 notifications at once and at the moment my users complain that they don't get any notification at all.

Regards
Wolfgang

ric323 · Post by **ric323** » Sun Mar 21, 2010 1:18 pm

Each user has control themself if they are automatically subscribed to topics they post in.
If you are receiving multiple notifications for the same post, that is a setup problem on the web server, and you would need to speak to the people who supply your free board, as you don't have access to your board files.
http://help.forumotion.com/

IPB_Refugee · Post by **IPB_Refugee** » Sun Mar 21, 2010 1:33 pm

Thank you, ric323!

Then I will have to speak with myself because unfortunately I am the server admin (not of forumotion.com). But it's good to know that there is no bug in phpBB itself (at least regarding the problem of this topic).

Regards
Wolfgang

ric323 · Post by **ric323** » Sun Mar 21, 2010 1:35 pm

I was answering "Deeder", who IS on forumotion.
On your board, make sure the web server has FULL permissions to the ./cache folder

IPB_Refugee · Post by **IPB_Refugee** » Sun Mar 21, 2010 3:01 pm

The cache folder has chmod 777.

The only thing I changed to my phpBB board the last few days is:

I installed APC and changed

Code: Select all

$acm_type = 'file';

to

Code: Select all

$acm_type = 'apc';

in my config.php

An important setting of APC in my php.ini:

Code: Select all

apc.stat = 0

Is it possible that the problem occurs because phpBB - in conjunction with APC - caches something that shouldn't be cached?

It would be very helpful if some developer could give me a short answer.

Regards
Wolfgang