I received a complaint that new member cannot register in my forum. According to him:
1. The desired username has been taken
2. The email address is already in used
I search and check the username and the email address but no member with this username or email address. I manually open the database through CPanel, confirm, no username and email address given.
I did try to register with other username and email address. No problem but when I tried to change the username and email address to what been given by this member, same error message came out.
Please help. Thanks.