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Help for a Noob - Outgoing Message Count

Posted: Tue May 18, 2010 11:11 am
by flubberman
Hi All,

We recently had to do a restore and this worked very well.... with one exception (there is always an exception lol)

When users look into their Private Messages, they see an Outgoing Message Count, however there are no messages displayed. (See Screenshot below)

Image

Is there anything I can do to rebuild/fix this issue?

I'm not too technical but can normally find my way around :)

Any help would be much appreciated.

Re: Help for a Noob - Outgoing Message Count

Posted: Tue May 18, 2010 1:14 pm
by flubberman
Sorry for not doing the template

Support Request Template
What version of phpBB are you using? phpBB 3.0.7-PL1
What is your board's URL? http://www.spoilertv.co.uk/forum/
Who do you host your board with? Site5
How did you install your board? I used the download package from phpBB.com
Is your board a fresh install or a conversion? Fresh Install
Do you have any MODs installed? Yes
Is registration required to reproduce this issue? Yes
What MODs do you have installed? Quick Reply
What styles do you currently have installed? No answer given
What language(s) is your board currently using? English
Which database type/version are you using? MySQL 5
What is your level of experience? New to PHP and phpBB
What username can be used to view this issue?
Please do not provide this information if the user requires more than "regular user" privilages.
No answer given
What password can be used to view this issue? No answer given
When did your problem begin? After we did a restore.
Please describe your problem. No answer given
Generated by SRT Generator ($Rev: 3988 $)

Re: Help for a Noob - Outgoing Message Count

Posted: Mon May 31, 2010 4:05 pm
by flubberman
Gentle bump for anyone who may have missed it.

Re: Help for a Noob - Outgoing Message Count

Posted: Tue Jun 01, 2010 3:18 pm
by flubberman
Anyone :(

Re: Help for a Noob - Outgoing Message Count

Posted: Sun Jun 06, 2010 9:30 pm
by flubberman
bumpy :cry:

Re: Help for a Noob - Outgoing Message Count

Posted: Tue Jun 22, 2010 7:40 am
by flubberman
No one with any ideas?

Re: Help for a Noob - Outgoing Message Count

Posted: Tue Jun 22, 2010 8:07 am
by ric323
I'm not sure what would have done that, but it would be worth running the "database cleaner" in the Support Toolkit over your board to see if it can fix the issue.

Re: Help for a Noob - Outgoing Message Count

Posted: Tue Jun 22, 2010 8:20 am
by flubberman
ric323 wrote:I'm not sure what would have done that, but it would be worth running the "database cleaner" in the Support Toolkit over your board to see if it can fix the issue.
Thanks very much Ric, I'll see what I can do.

Re: Help for a Noob - Outgoing Message Count

Posted: Thu Jul 01, 2010 8:30 am
by flubberman
Thanks, none of those tools were able to help.

How can I rebuild the index of just the _privmsgs database?