Page 1 of 1

Lost site on update 3.0.4 to 3.0.7Pl (Re-installed)

Posted: Sun May 23, 2010 1:29 pm
by amoun
On the final stage (to recheck the files were updated) the whole website disappeared, just a blank screen. I cannot access even the install folder by browser:

Firefox says: end of document in prolog ( have used index.php backup, no different)
Install folder error file says: PHP Fatal error: Cannot redeclare set_config_count() (previously declared in /home/rogerlov/public_html/soapbox/includes/functions.php:171) in /home/rogerlov/public_html/soapbox/includes/functions.php on line 228

Any ideas or I may have to install from scratch and lose a few mods etc.
:cry:

EDIT 1: OK just replaced the [includes/functions.php] with backup and I have the site back. Will now check the file ????

EDIT 2: Strange? There isn't a file [includes/functions.php] in the updates file to FTP

EDIT 3: Nope! It's gone again.So could it be somehting in the database or a hack?

Re: Lost site on update 3.0.4 to 3.0.7Pl

Posted: Sun May 23, 2010 1:35 pm
by stevemaury
So what is the existing issue? And how did you update? What method?

Re: Lost site on update 3.0.4 to 3.0.7Pl

Posted: Sun May 23, 2010 1:45 pm
by amoun
I used the automatic update,(checked/modified/downloaded newfiles/unziped them and FTP'd) Then I was asked to check them again and everything went white.

EDIT 1: Ok I have the install folder back online, using the previous [includes/functions.php] but not the site.

I'm starting the update process again, funny it still says the database is 3.0.4 although I had already updated that succesfully. Oh well on we go

EDIT 2: can't go any further as it says all the files are uptodate: I suppose it just checks the date

I can only access the default page when the install folder is still there. I can login from there even a second time for admin, but there's no site.

Seems like there's a problem with a style maybe,

Re: Lost site on update 3.0.4 to 3.0.7Pl

Posted: Sun May 23, 2010 1:56 pm
by stevemaury
I still do not understand what the problem is. Doing again what you already did will not fix anything.

Do you have any MODs?

Re: Lost site on update 3.0.4 to 3.0.7Pl

Posted: Sun May 23, 2010 2:08 pm
by amoun
Hi Steve

Only one mod in the [posting.php] file, which shouldn't get called initially

EDIT 1: I'm replacing the prosilver style On removinf it at least I got a screen saying it couldn't find the style:

EDIT 2: A bit slow here as I live in the sticks and there's only dial-up, around 33.6K
Nope! Replacing the style didn't work. I'm back to a blank screen

Re: Lost site on update 3.0.4 to 3.0.7Pl

Posted: Sun May 23, 2010 2:18 pm
by Pit$Bull
Since you only have one MOD which will be easily replaced I suggest a complete file replacement.

*NOTE: Before proceeding backup all files and the database.*
  • Upload all new files from a download of the full version, except for config.php, the /images and /files folders.
  • Go to yoursite.com/forumfolder/install/database_update.php
  • Let that run and then delete the install folder.
  • You now have a new up to date board containing all your users and posts but without any MODs that you might have had installed.

Re: Lost site on update 3.0.4 to 3.0.7Pl

Posted: Sun May 23, 2010 2:24 pm
by amoun
Hi Pit$Bull

Yeap! that's the way to go. I just though I may find out what went wrong but I don't have the energy!

Thanks

Will rename the topic once I'm OK

Re: Lost site on update 3.0.4 to 3.0.7Pl (Re-installed)

Posted: Sun May 23, 2010 4:31 pm
by amoun
OK as previous post. This issue was not resolved and it was easier to reinstall a new 3.0.7
To ensure I deleted all old files and uploaded the current version.

Thanks Folks