Constantly logged off when attempting

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vasif
Registered User
Posts: 5
Joined: Wed Mar 30, 2011 6:28 pm

Constantly logged off when attempting

Post by vasif » Wed Mar 30, 2011 6:31 pm

Support Request Template
What version of phpBB are you using? phpBB 3.0.5
What is your board's URL? www.magicajuve.com
Who do you host your board with? one.com
How did you install your board? I used the download package from phpBB.com
Is your board a fresh install or a conversion? Fresh Install
Do you have any MODs installed? No
Is registration required to reproduce this issue? No
What styles do you currently have installed? prosilver - Bl@ck
What language(s) is your board currently using? English
Which database type/version are you using? I Don't Know
What is your level of experience? New to PHP and phpBB
When did your problem begin? Many months ago.
Please describe your problem. When user logges in, they are constantly logged off when changing a page.
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Pit$Bull
Former Team Member
Posts: 23099
Joined: Sat Dec 02, 2006 4:08 pm
Name: Can't Remember

Re: Constantly logged off when attempting

Post by Pit$Bull » Wed Mar 30, 2011 6:47 pm

I suggest your portal is causing the issue as your cookie settings seem correct.
You really should update to the latest version, since you have no MOD's installed I suggest the following method:

*NOTE: Before proceeding backup all files and the database.*
  • Upload all new files from a download of the full version, EXCEPT for config.php, the /images and /files folders.
  • Go to yoursite.com/forumfolder/install/database_update.php
  • Let that run and then delete the install folder.
  • You now have a new up to date board containing all your users and posts but without any MODs that you might have had installed.
Please note: Any 3rd party styles will also require updating, style and board versions must match.

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Brf
Support Team Member
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Posts: 50746
Joined: Tue May 10, 2005 7:47 pm
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Re: Constantly logged off when attempting

Post by Brf » Wed Mar 30, 2011 6:50 pm

Yes. It is probably something with your portal. I am seeing a SID on every phpBB url, which suggests that the sessions code is not picking up the cookie properly. I also noticed that your custom pages linked in your header do not have a SID. This would cause the user to be logged out when they browse to them.

vasif
Registered User
Posts: 5
Joined: Wed Mar 30, 2011 6:28 pm

Re: Constantly logged off when attempting

Post by vasif » Wed Mar 30, 2011 7:16 pm

I really appreciate the answers. First of all, i have tried nearly everything, should there be a fault within cookie og server values, but it do not seems like it.

I will try the above listed, and really appreciate it, as I never thought of anything regarding these possible problems, you guys have mentioned.

vasif
Registered User
Posts: 5
Joined: Wed Mar 30, 2011 6:28 pm

Re: Constantly logged off when attempting

Post by vasif » Thu Mar 31, 2011 5:06 pm

Brf wrote:Yes. It is probably something with your portal. I am seeing a SID on every phpBB url, which suggests that the sessions code is not picking up the cookie properly. I also noticed that your custom pages linked in your header do not have a SID. This would cause the user to be logged out when they browse to them.
One thing. Do you have a guide to what I can do to fix the above? If I can fix the problem, I could always update the system later. Or do I have to update the system to get it working?

Thank you in regards.

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