Board Crashed

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Posts: 4
Joined: Tue Oct 12, 2010 10:38 pm

Board Crashed

Post by dahubbpostal »

Support Request Template
What version of phpBB are you using? phpBB 3.0.8
What is your board's URL?
Who do you host your board with? unknown
How did you install your board? Someone else installed my board for me
Is your board a fresh install or a conversion? Update from a previous version of phpBB3
Do you have any MODs installed? No
Is registration required to reproduce this issue? No
What version of phpBB3 did you update from? phpBB 3.0.7
What styles do you currently have installed? subsilver2
What language(s) is your board currently using? english
Which database type/version are you using? I Don't Know
What is your level of experience? New to PHP and phpBB
When did your problem begin? 18 hours ago
Please describe your problem. first the board did not show & the error
./cache/ is NOT writable.

Then board became visible but no avatars were visible.
The ACP log showed multiple activity
Refreshed ???en??? localisation of imageset
?? subsilver2
a search of the forum suggested to refresh the cache twice, which was done.

Now we are unable to get past the front page & the following error appears.
(Pasted at the End of this..

We can access the ACP and currently have the board turned to Maintenance mode

Error Message Follows.

Return to the index page
General Error
SQL ERROR [ mysql4 ]

Incorrect string value: '\x92s lea...' for column 'template_data' at row 1 [1366]


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FILE: includes/db/mysql.php
LINE: 175
CALL: dbal->sql_error()

FILE: includes/functions_template.php
LINE: 85
CALL: dbal_mysql->sql_query()

FILE: includes/template.php
LINE: 394
CALL: template_compile->_tpl_load_file()

FILE: includes/template.php
LINE: 224
CALL: template->_tpl_load()

FILE: includes/functions.php
LINE: 4619
CALL: template->display()

FILE: viewforum.php
LINE: 704
CALL: page_footer()

Please notify the board administrator or webmaster:
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User avatar
Former Team Member
Posts: 39802
Joined: Mon Nov 01, 2004 8:54 am
Location: Hereford, UK

Re: Board Crashed

Post by karlsemple »

first the board did not show & the error
./cache/ is NOT writable.
This first error would have suggested that the folders permissions were not correctly configured, the cache folder needs to be writeable so on a linux based operating system that would mean setting the chmod value to 777. Check the filer and folder permissions are all set correctly on your board s have a read of this KB article we have on the site phpBB3 Chmod Permissions
Incorrect string value: '\x92s lea...' for column 'template_data' at row 1 [1366]
I would suggest you start by installing our Support Toolkit and change the boards style back to the default prosilver and then test if that will allow the board to work for you


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