Support Request Template
What version of phpBB are you using?
: phpBB 3.0.9
What is your board’s URL?
Which database type/version are you using?
: MySQL 5.0.92-community
Which PHP version are you using?
Who do you host your board with?
How did you install your board?
: I used the download package from phpBB.com
Is your board a fresh install or a conversion?
: Update from a previous version of phpBB3
What MODs do you have installed?
: Advanced PayPal Donation MOD (1.0.B4)
User IP Logs (1.0.1)
ACP Announcement Centre (1.2.2)
Notify Admin on Registration (1.0.0)
Buttons menu (2.1.1)
MOD Version Check (1.0.2)
Topic Preview (1.0.9)
MCP info on index (1.0.3)
Anti All Uppercase Letters (1.0.1)
Prime Login Return (1.0.1)
Prime Quote Remover (1.0.0)
Video BBCode (1.0.5)
Prime Links (1.2.8)
Prime Instant Redirect (1.0.0)
Advanced BBCode Box 3 (aka ABBC3) (18.104.22.168)
Thanks for posts (1.3.1)
What styles do you currently have installed?
Artodia: Mobile and SEO
What language(s) is your board currently using?
: British English
What is your level of experience?
: Experienced with PHP and phpBB
What username can be used to view this issue?
: No answer given
What password can be used to view this issue?
: No answer given
When did your problem begin?
: After using the reparse tool within STK (it's the latest version). Embedded videos weren't showing up properly after fitting the Advanced BBCode Box and searching the support forums suggested that the reparse tool would help fix it.
Please describe your problem.
: All topic authors are now showing as "Guest". This happens with RSS feeds as well, not just viewforum.php
This happened after using the reparse tool and according to searches I've done it's apparently a known bug with this tool.
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