All I see is a zero on white

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fanzing
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Posts: 33
Joined: Mon Sep 12, 2005 5:36 am
Location: Rochester, MN
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All I see is a zero on white

Post by fanzing »

Support Request Template
What version of phpBB are you using? phpBB 3.0.10
What is your board's URL? http://www.thehutch.com/forum/
Who do you host your board with? Powweb
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Update from a previous version of phpBB3
Is registration required to reproduce this issue? Yes
Do you have any MODs installed? No
What version of phpBB3 did you update from? phpBB 3.0.8
What styles do you currently have installed? ProSilver, ProSilver2
What language(s) is your board currently using? British English
Which database type/version are you using? MySQL 5
What is your level of experience? New to PHP and phpBB
What username can be used to view this issue? phpbbtest
What password can be used to view this issue? testing
When did your problem begin? Not sure when this began, as it has been a long time since the board was used. When I tried to use it Tuesday the 6th, I saw the problem.
Please describe your problem. When I am not signed in, the boards work. Once I sign in, I click on a forum and then I just get a white page with a zero on it. It did this both before and after I upgraded.
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Michael Hutchison, Comic Book Writer
http://www.thehutch.com

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Mick
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Posts: 22443
Joined: Fri Aug 29, 2008 9:49 am
Location: Cardiff

Re: All I see is a zero on white

Post by Mick »

It looks like you haven't set the permissions correctly for the forums you can't see:

Permissions
Check the following
Admin panel
permissions
groups forum permissions
registered users
the forums
standard access

Also, have a look at: phpBB3 Permissions
"The more connected we get the more alone we become" - Kyle Broflovski©

fanzing
Registered User
Posts: 33
Joined: Mon Sep 12, 2005 5:36 am
Location: Rochester, MN
Contact:

Re: All I see is a zero on white

Post by fanzing »

Interesting. When I used the testing ID I created for you, I was able to sign in and view the forum.

But when I sign in with my administrative ID, which does have permissions for everything, I still get that white page with a zero... even when viewing the publicly accessible forums.

It also seems odd that if it was a case of my not having permission, wouldn't I see something better than a white page with a zero? Wouldn't I get a "you don't have permission to do that" message?

I did go into the Admin panel, checked all permissions, etc. It seems to be set properly.
I also verified that I am using the default British English.

Any other ideas?
Michael Hutchison, Comic Book Writer
http://www.thehutch.com

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HGN
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Re: All I see is a zero on white

Post by HGN »

Change your cookie domain from .fanzing.com into .thehutch.com.
See Fixing incorrect cookie settings.

fanzing
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Posts: 33
Joined: Mon Sep 12, 2005 5:36 am
Location: Rochester, MN
Contact:

Re: All I see is a zero on white

Post by fanzing »

I fixed the cookies. (Thank you! That was an old oversight. Now I can stay signed in.)

But I'm still getting the zero on white.

Could this be an internal server error?

While in the ACP, I tried to prune users. (I have 430 pages' worth of spam registrations to somehow get rid of.) When I tried to use that, I got a 500 Internal Server Error. (Note the zero before the rest of the error message.)

Code: Select all

0
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, cgiadmin@yourhostingaccount.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.
Michael Hutchison, Comic Book Writer
http://www.thehutch.com

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Brf
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Re: All I see is a zero on white

Post by Brf »

Your admin user is using the subsilver2 style, while your test user is using prosilver.

Your styles/subsilver2/template/viewforum_body.html is empty.

fanzing
Registered User
Posts: 33
Joined: Mon Sep 12, 2005 5:36 am
Location: Rochester, MN
Contact:

Re: All I see is a zero on white

Post by fanzing »

WE HAVE A WINNER!

That was the problem! I had my personal theme set to one that no longer existed. (I will have to figure out how to remove it as an option... or restore subsilver 2. Either way.)

Thank you thank you!

(Now to go figure out how to prune 21,000 inactive users!)
Michael Hutchison, Comic Book Writer
http://www.thehutch.com

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