Support Request Template
What version of phpBB are you using?
What is your board's URL? http://www.you-global.com/forum
Who do you host your board with?
Zang IT (previously known as DotInfo)
How did you install your board?
Someone else installed my board for me
What is the most recent action performed on your board?
Update from a previous version of phpBB3
Is registration required to reproduce this issue?
Do you have any MODs installed?
What version of phpBB3 did you update from?
What styles do you currently have installed?
What language(s) is your board currently using?
Which database type/version are you using?
What is your level of experience?
New to PHP but not phpBB
What username can be used to view this issue? No answer given
What password can be used to view this issue? No answer given
When did your problem begin?
Following installation of 3.0.11, the first message posted and after I tried to upload an attachment by clicking "Add the file".
Please describe your problem.
Trying to "Add the file" within a post, I receive a red error message stating:
Could not upload attachment to ./files/53_a8bac7c951f3c38f9ab901bebe08e15d
I notice that in ACP > Posting > Attachment settings that there is:
"Warning. The entered path "files" is not writable"
The name "files" (without the quotes) is in the field Upload Directory. Which I'm guessing has something to do with this.
There is a folder named files in the forum directory, and the files folder contains a swag of files from previous uploads.
I'm wondering whether this has something to do with permission settings on the files folder ? Though I haven't changed anything. I use Fetch 5.7.2 to access via ftp (on MacOSX), but I also have access to the server by Remote Desktop Connection in case that's relevant.
If I "Get Info" on the files folder via Fetch, the Unix equivalent setting shows as rw-rw-rw- and all of the Read and Write boxes are checked, the Execute boxes are unchecked.
What do I do to solve this upload issue ?
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