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Upgraded from 308 to 3011 now email notifications is broken

Posted: Thu Sep 13, 2012 3:16 pm
by rusty12345678909
Hi
I Upgraded from 308 to 3011 now email notifications is broken, if I send myself a "mass email" to my user name on the site it works so assume all my email settings are still correct, the subscribed post notifications and notifications for private messages does not work.

Before I do any upgrades I always give the users at least a 24 hr notice before I upgrade by creating a post asking them to note any changes and if they have any problems, after the upgrade they started to notify me that subscribed post by email was not working then a little later the private messages stopped working also.

Suggestions?

Thanks in advance

Re: Upgraded from 308 to 3011 now email notifications is bro

Posted: Thu Sep 13, 2012 9:31 pm
by Oyabun1
Please fill out the Support Request Template Generator and post it back here to enable us to assist you better. Did you have any conflicts during the update and if so how did you resolve them?

Re: Upgraded from 308 to 3011 now email notifications is bro

Posted: Thu Sep 13, 2012 10:09 pm
by rusty12345678909
Support Request Template
What version of phpBB are you using? phpBB 3.0.11
What is your board's URL? http://private
Who do you host your board with? hostgator
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Update from a previous version of phpBB3
Is registration required to reproduce this issue? Yes
Do you have any MODs installed? Yes
What version of phpBB3 did you update from? phpBB 3.0.8
What MODs do you have installed? Many mods has been installed since I first installed back in 2003 the list of ALL the mods installed was lost in a computer crash this is the only mods I can see that is installed in the APC and can remember, Automod, Activation Justification, Precise Similar Topics II (stopped working long ago think its "uninstalled" but still shows up as installed , User IP Logs

No mods installed since upgrade from 308 to 3011.
What styles do you currently have installed? subsilver2, prosilver
What language(s) is your board currently using? No answer given
Which database type/version are you using? MySQL 5
What is your level of experience? New to PHP but not phpBB
What username can be used to view this issue? No answer given
What password can be used to view this issue? No answer given
When did your problem begin? Was noticed by users the day after the upgrade.
Please describe your problem. I Upgraded from 308 to 3011 now email notifications is broken, if I send myself a "mass email" to my user name on the site it works so assume all my email settings are still correct, the subscribed post notifications and notifications for private messages does not work.

Before I do any upgrades I always give the users at least a 24 hr notice before I upgrade by creating a post asking them to note any changes and if they have any problems, after the upgrade they started to notify me that subscribed post by email was not working then shortly after it was noticed the private messages stopped working also.
Generated by SRT Generator

Re: Upgraded from 308 to 3011 now email notifications is bro

Posted: Thu Sep 13, 2012 10:14 pm
by rusty12345678909
Like the generator thing, British English is the language not sure how I missed that while using the generator.

No problems during the upgrade were reported during the process I didnt see any problems or anything unusual went smooth.

Re: Upgraded from 308 to 3011 now email notifications is bro

Posted: Sun Sep 16, 2012 8:34 pm
by rusty12345678909
Anybody?

I am the only one that has had this problem?

No way to diagnose or test to figure out what is the problem?

Re: Upgraded from 308 to 3011 now email notifications is bro

Posted: Wed Sep 19, 2012 2:14 pm
by rusty12345678909
Went into hostgators "Quick Install" and installed another new fresh version of phpbb 3.0.11 logged in created a few post it never sent a email notification of new post.

Then I send myself a few private messages it never sent me a notification of private messages.

Then I went into the APC and sent out a board wide mass email, this worked I received the mass email I sent in the APC almost instantly.

No mods installed.

Anybody else here using hostgator?

Suggestions? I think since it does not work with a bare new clean install of phpbb 3.0.11 none of my mods or past updates are the reason why it stopped working after I upgraded from 308 to 3011 ?

If the notification worked in this install and not in my upgrade then we could assume it was a mod causing a problem?

Thanks

Re: Upgraded from 308 to 3011 now email notifications is bro

Posted: Sun Sep 23, 2012 10:47 pm
by paulorton
Exact same problem here - although not everyone has the issue.

This was after upgrading from 3.08 to 3.10.

Re: Upgraded from 308 to 3011 now email notifications is bro

Posted: Sun Sep 23, 2012 11:17 pm
by rusty12345678909
paulorton wrote:Exact same problem here - although not everyone has the issue.

This was after upgrading from 3.08 to 3.10.
So what was the fix, I need to get mine fixed seems like nobody has any ideas?

If it cant be fixed the only choice is to convert to another message board?

Never realized how dependent the sites users were on the notification thing until it would not work.

Re: Upgraded from 308 to 3011 now email notifications is bro

Posted: Sun Sep 23, 2012 11:20 pm
by Oyabun1
Check the code changes in your functions_posting.php file and make sure they were done correctly. (The code on the left is the 3.0.8 file, the code on the right 3.0.11)

Re: Upgraded from 308 to 3011 now email notifications is bro

Posted: Sun Sep 23, 2012 11:42 pm
by rusty12345678909
Oyabun1 wrote:Check the code changes in your functions_posting.php file and make sure they were done correctly. (The code on the left is the 3.0.8 file, the code on the right 3.0.11)
Thanks for the reply, whats the easiest most accurate way to make the comparison other than using your memory and alt tab on the key board?

Thanks

Re: Upgraded from 308 to 3011 now email notifications is bro

Posted: Sun Sep 23, 2012 11:49 pm
by stevemaury
Winmerge

Re: Upgraded from 308 to 3011 now email notifications is bro

Posted: Mon Sep 24, 2012 12:07 am
by rusty12345678909
Ok downloaded and installed winmerge now I download my includes/functions_posting.php file and load it in the left side then download phpbb 3011 full install and load the includes/functions_posting.php on the right side and compare?

Need some detailed instructions here I am cluless when it comes to coding or doing things like this just assuming everything at this point.

Re: Upgraded from 308 to 3011 now email notifications is bro

Posted: Mon Sep 24, 2012 12:20 am
by Lumpy Burgertushie
are you seeing any differences between the two files?

they will be highlighted in winmerge.

if you can not figure out what the problem is by seeing any differences then you can copy and paste what you see here .


robert

Re: Upgraded from 308 to 3011 now email notifications is bro

Posted: Mon Sep 24, 2012 12:27 am
by rusty12345678909
Ok if I did it right here are the two things it highlighted in yellow

My file
* @version $Id: functions_posting.php 10486 2010-02-08 16:54:39Z bantu $
File I downloaded from phpbb downloads a full install
* @version $Id$

My file
{
$filedata['error'][] = $user->lang['ATTACH_QUOTA_REACHED'];

File I downloaded from phpbb downloads a full install

{
$filedata['error'][] = $user->lang['ATTACH_QUOTA_REACHED'];

Re: Upgraded from 308 to 3011 now email notifications is bro

Posted: Mon Sep 24, 2012 12:41 am
by rusty12345678909
The only difference I can see in the second one shows up as a color difference in the winmerge program attached a screen cap