Support toolkit

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ZaMarz
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Support toolkit

Post by ZaMarz » Thu Sep 20, 2012 2:31 pm

In short, after trying to install the support toolkit, I cannot access my forums anymore

Support Request Template
What version of phpBB are you using? phpBB 3.0.11
What is your board's URL? http://forums.sorted-guild.com/
Who do you host your board with? Stead, Jason
How did you install your board? Someone else installed my board for me
What is the most recent action performed on your board? Update from a previous version of phpBB3
Is registration required to reproduce this issue? No
Do you have any MODs installed? Yes
What version of phpBB3 did you update from? phpBB 3.0.10
What MODs do you have installed? X-Treme Orange Skin
Attempted to install STK (Support Toolkit)
What styles do you currently have installed? X-treme Orange
What language(s) is your board currently using? British English
Which database type/version are you using? I Don't Know
What is your level of experience? New to PHP and phpBB
When did your problem begin? After copying the files from STK (Support Toolkit)
Please describe your problem. Any time I attempt to access my forums i get the 2 following lines

Warning: require(STK_ROOT_PATHincludes/functions.PHP_EXT) [function.require]: failed to open stream: No such file or directory in /home/content/80/3681880/html/hosted/sorted/phpbb/common.php on line 38

Fatal error: require() [function.require]: Failed opening required 'STK_ROOT_PATHincludes/functions.PHP_EXT' (include_path='.:/usr/local/php5/lib/php') in /home/content/80/3681880/html/hosted/sorted/phpbb/common.php on line 38
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KevC
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Re: Support toolkit

Post by KevC » Thu Sep 20, 2012 2:34 pm

The support toolkit is self contained in the /stk folder.

I think you actually uploaded the contents of that folder instead of the folder itself and overwrote some of the core phpBB files.
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ZaMarz
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Joined: Thu Sep 20, 2012 2:29 pm

Re: Support toolkit

Post by ZaMarz » Thu Sep 20, 2012 2:50 pm

Any way to revert it?
My backup files are corrupt

Edit: Let me rather clarify that
Would it be possible to download the phpBB-3.0.11.zip and replace the corrupt files one by one without losing the entire forum?
Last edited by ZaMarz on Thu Sep 20, 2012 2:55 pm, edited 1 time in total.

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KevC
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Re: Support toolkit

Post by KevC » Thu Sep 20, 2012 2:53 pm

Apart from the style, you don't seem to have any proper coded MODs.

Do this

  • Upload all new files from a download of the full version, EXCEPT for config.php, the /images and /files folders.
  • Open the cache folder on the server and delete everything except index.htm and .htaccess (if you can see it).
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ZaMarz
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Re: Support toolkit

Post by ZaMarz » Thu Sep 20, 2012 2:57 pm

config.php was one of the files that was replaced previously :(
and i only see index.htm and .htacc in the cache folder

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KevC
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Re: Support toolkit

Post by KevC » Thu Sep 20, 2012 3:00 pm

Don't you have a backup of config.php?

If not, follow this

Rebuilding Your config.php File
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ZaMarz
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Re: Support toolkit

Post by ZaMarz » Thu Sep 20, 2012 3:09 pm

ok so i found an old backup of config.php
but before i replace all files excluding "config.php, the /images and /files folders" would this not make the current posts and members list dissapear?

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Erik Frèrejean
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Re: Support toolkit

Post by Erik Frèrejean » Thu Sep 20, 2012 3:12 pm

No, the actual forum content is stored in the database. Overriding the files will only assure that the files are the original ones.
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ZaMarz
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Re: Support toolkit

Post by ZaMarz » Thu Sep 20, 2012 6:16 pm

ok so i reloaded, cleared chache and used a backup config file
im still getting :

Warning: require(./includes/db/mysql4.php) [function.require]: failed to open stream: No such file or directory in /home/content/80/3681880/html/hosted/sorted/phpbb/common.php on line 94

Fatal error: require() [function.require]: Failed opening required './includes/db/mysql4.php' (include_path='.:/usr/local/php5/lib/php') in /home/content/80/3681880/html/hosted/sorted/phpbb/common.php on line 94

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Brf
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Re: Support toolkit

Post by Brf » Thu Sep 20, 2012 6:18 pm

There is no "mysql4.php". You should just have "mysql" in your config.php.

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T0ny
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Re: Support toolkit

Post by T0ny » Thu Sep 20, 2012 6:29 pm

mysql4.php was a phpBB2 file. It could be that your backup is a phpBB2 config.php ?

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