A user of my board complained that he was unable to download an attachment in a post when browsing with Firefox but it worked fine when he was using Internet Explorer.
After a little detective work we discovered that he was actually receiving the file when downloading using Firefox ... but the file was small, and the 'downloading' pop-up is displayed so briefly he wasn't seeing anything happen ... when I asked him to check his download folder, sure enough, the file was there... he just had no visual queue that anything happened.
Turns out that when browsing with IE, a dialog is displayed showing download status and requires an explicit "OK" to be dismissed. That's a bit friendlier behavior I think.
I know this is probably a browser configuration issue, but after looking at the preferences in my Firefox app, I couldn't find anything that looked like it might do the trick.
Is there a way to have phpbb force a dismissable 'success/fail' dialog for downloads. Anyone want to weigh in on how I might recommend that my board users should configure their browsers?
Firefox downloads the file in a separate window, which remains open until closed. Additionally, a "Download complete" message appears on the lower right.
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Are you saying the closing of the dialog must be done manually ? ... because that's not what happens for me (Firefox 3+) or my user (Firefox 18.0). I don't see any 'download complete at the lower right of the phpbb window. If it's in the self dismissing download window, it doesn't help much.
This is really nothing to do with phpBB support because it depends on how Firefox is configured, see, for example, About: config entries - MozillaZine Knowledge Base. Whether the Download Manager window pops up when starting a download or closes when a download is finished are configurable in Firefox.
Thanks Lumpy - just figured that out by following Oyabun1's ref.
Consider this inquiry closed - I actually had looked at the general options tab before even starting this thread but I guess I couldn't see the forest for the trees. Scuze me while I wipe this egg off my face.
Only thing I'd add: for mac users with older versions of Firefox - if the Tools menu doesn't offer Options, Use the 'Firefox' menu and click on Preferences/General.