Help me General Error Update for 3.0.10 to 3.0.12

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express31
Registered User
Posts: 7
Joined: Fri May 23, 2014 4:27 pm

Help me General Error Update for 3.0.10 to 3.0.12

Post by express31 » Fri May 23, 2014 4:33 pm

Dear Phpbb3 support,
i have facing an problem . my problem when i going to upgrade my board then i facing this problem . please solve this issue

Problem detail is :
------------------------------------------
General Error
The update files are incomplete.

BACKTRACE

FILE: (not given by php)
LINE: (not given by php)
CALL: msg_handler()

FILE: [ROOT]/install/install_update.php
LINE: 1336
CALL: trigger_error()

FILE: [ROOT]/install/install_update.php
LINE: 389
CALL: install_update->get_update_structure()

FILE: [ROOT]/install/index.php
LINE: 326
CALL: install_update->main()

FILE: [ROOT]/install/index.php
LINE: 203
CALL: module->load()


Thanks

User avatar
Oyabun1
Former Team Member
Posts: 23162
Joined: Sun May 17, 2009 1:05 pm
Location: Australia
Name: Bill

Re: Help me General Error Update for 3.0.10 to 3.0.12

Post by Oyabun1 » Fri May 23, 2014 9:46 pm

Trying to update by what method? Please fill out the Support Request Template and post it back here to enable us to assist you better.

The message usually means what it says, that one or more files from the /install/ on the server are missing or damaged.
                      Support Request Template
3.0.x: Knowledge Base Styles Support MOD Requests
3.1.x: Knowledge BaseStyles SupportExtension Requests

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