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Help me General Error Update for 3.0.10 to 3.0.12

Posted: Fri May 23, 2014 4:33 pm
by express31
Dear Phpbb3 support,
i have facing an problem . my problem when i going to upgrade my board then i facing this problem . please solve this issue

Problem detail is :
------------------------------------------
General Error
The update files are incomplete.

BACKTRACE

FILE: (not given by php)
LINE: (not given by php)
CALL: msg_handler()

FILE: [ROOT]/install/install_update.php
LINE: 1336
CALL: trigger_error()

FILE: [ROOT]/install/install_update.php
LINE: 389
CALL: install_update->get_update_structure()

FILE: [ROOT]/install/index.php
LINE: 326
CALL: install_update->main()

FILE: [ROOT]/install/index.php
LINE: 203
CALL: module->load()


Thanks

Re: Help me General Error Update for 3.0.10 to 3.0.12

Posted: Fri May 23, 2014 9:46 pm
by Oyabun1
Trying to update by what method? Please fill out the Support Request Template and post it back here to enable us to assist you better.

The message usually means what it says, that one or more files from the /install/ on the server are missing or damaged.