Can't access the board

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Pilxy
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Posts: 29
Joined: Sat Feb 11, 2012 5:22 pm

Can't access the board

Post by Pilxy »

Support Request Template
What version of phpBB are you using? phpBB 3.0.10
What is your board's URL? http://www.subaru-slo.net/forum
Who do you host your board with? dreamhost
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Conversion from phpBB2
Is registration required to reproduce this issue? No
Do you have any MODs installed? Yes
What MODs do you have installed? - overwrite user time settings
- highslide attachment mod
- avatars on the left
- links open in new window
- unread threads and topics shown in different color
- social icon in the header
What styles do you currently have installed? custom style, based on se_pro
What language(s) is your board currently using? slovenian
Which database type/version are you using? MySQL 5
What is your level of experience? New to PHP and phpBB
When did your problem begin? Today. No changes have been done and the board worked fine for a couple of years before that.
Please describe your problem. Cannot access the board. When browser navigates to the index or any other page, a file starts downloading.
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Hi,

Today we lost access to our board. No changes have been done prior to that and the board worked fine for a couple of years before. After today, when trying to access the board, the file transfer begins and the board is not displayed.

Anyone here to help?

Thanks!
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KevC
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Re: Can't access the board

Post by KevC »

If you haven't done something then your hosts have. You need to ask them what's changed.
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Pilxy
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Posts: 29
Joined: Sat Feb 11, 2012 5:22 pm

Re: Can't access the board

Post by Pilxy »

And what could have been changed so the board started to behave like that?

Maybe I can change it back, before their feedback arrives.
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KevC
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Re: Can't access the board

Post by KevC »

It's possible the server permissions have changed.
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Lumpy Burgertushie
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Re: Can't access the board

Post by Lumpy Burgertushie »

your board seems to be working fine for me.

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KevC
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Re: Can't access the board

Post by KevC »

Yes seems to be working now. Wasn't before.
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Pilxy
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Re: Can't access the board

Post by Pilxy »

Yes, it is working now, altough not quite without problems. They were migrating some data from one server to another and we neded to made some changes in htaccess file.

We currently have some issues with login. Some members (including myself) can't login to the board or to say it better - we can login, but after a second or two we get disconected. In the meantime this error appears on the screen:
Clipboard01.jpg
Clipboard01.jpg (464.74 KiB) Viewed 238 times
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KevC
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Re: Can't access the board

Post by KevC »

Your hosts have updated php but your board version is too old to deal with it. You need to update.
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Pilxy
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Re: Can't access the board

Post by Pilxy »

Ok, I get it. Will it be sufficient if we update to just 3.0.12, or do we need to go to the 3.1.1 version?
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KevC
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Re: Can't access the board

Post by KevC »

3.0.12 is fine.
The 3.0 line will be supported for around another year yet.
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Pilxy
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Re: Can't access the board

Post by Pilxy »

We will upgrade to 3.1 eventually, but we're not ready for it just yet.

Thank you for all the answers! :)
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