Support Request Template
What version of phpBB are you using?
What is your board's URL? http://forum.chinafonini.it/
Who do you host your board with?
How did you install your board?
I used the download package from phpBB.com
What is the most recent action performed on your board?
Is registration required to reproduce this issue?
Do you have any MODs installed?
Do you have any extensions installed?
What MODs do you have installed?
Topic Cement, Prime anti-bot, Links Opening New Windows, Temporary Shadow Topics, Privmsgs, minor tweaks
What styles do you currently have installed?
What language(s) is your board currently using?
Which database type/version are you using?
What is your level of experience?
New to PHP and phpBB
What username can be used to view this issue?
What password can be used to view this issue?
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable?
Moved board to another host with same version of php and SQL.
Please describe your problem.
First of all, excuse me for my english.
Recently I moved my phpBB 3.0.2 board to a new hosting provider and now it doesn't keep users logged in anymore. As soon as users visit another website, even in the same browser's window, they are logged out, and they are forced to insert username and password every single time they come to the board, even if they check "Log me on automatically each visit".
I know this should be a common issue and i assure you i read a lot of discussions about this matter, but it seems to me that any suggestion i found does not solve my problem.
1) PhpBB cookie settings (in Administration Control Panel) are correct, and I tried anyway to modify them in every possible manner, without solving.
2) Security settings, in particular "Session IP validation", have NO EFFECT on the issue: even if i select "None", the problem persists.
3) The problem has nothing to do with custom style: even if i select default ones (prosilver or subsilver2) the problem persists.
Please, don't tell me to update: i tried to update to last version available for automatic update (3.0.14), but then new users couldn't register anymore, so i had to restore my backup version.
I will be very grateful to anyone who will give me useful suggestions, cause it is a forum with 8 years activity and i'm really attached to it.
Thank you in advance.
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