PM's lost, but still counted, can't refresh counter

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felxfelx
Registered User
Posts: 17
Joined: Tue Mar 10, 2015 8:38 am

PM's lost, but still counted, can't refresh counter

Post by felxfelx »

Support Request Template
What version of phpBB are you using? phpBB 3.0.13-PL1
What is your board's URL? http://Www.kitarist.si
Who do you host your board with? local provider
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Update from a previous version of phpBB3
Is registration required to reproduce this issue? No
Do you have any MODs installed? Yes
Do you have any extensions installed? No
What version of phpBB3 did you update from? phpBB 3.0-B1
What MODs do you have installed? mobiquo
tapatalk
What styles do you currently have installed? custom
What language(s) is your board currently using? slovene/english
Which database type/version are you using? I Don't Know
What is your level of experience? New to PHP but not phpBB
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? During one of the updates some users lost a good deal of pm's.
Please describe your problem. Nothing to worry about, but the counter still says there are 199/300 pm's, when there are really only 10 visible. There are 5 pages of pm's listed, 4 being completely blank.
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felxfelx
Registered User
Posts: 17
Joined: Tue Mar 10, 2015 8:38 am

Re: PM's lost, but still counted, can't refresh counter

Post by felxfelx »

When did your problem begin? I moved forum from one server to another.
Please describe your problem. Since transition the older private messages do not display. Only new PM's are visible, but there is no old ones, however, folder is 84% full (167/200 PM's). It is the same for every forum user.


Base was imported from the old server and entire folder was copied. After that the PM's worked. But then the base was overwritten once more and afterwards the mentioned problem occured.

PM_update does not work, purge does not work.
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Mick
Support Team Member
Support Team Member
Posts: 22919
Joined: Fri Aug 29, 2008 9:49 am
Location: Watching cricket probably.

Re: PM's lost, but still counted, can't refresh counter

Post by Mick »

All I can see at the moment is that your cookie domain is showing kitarist.si and it should be .kitarist.si, note the leading dot. Also, you should change the cookie name to something unique like phpbb3_yd5Ua (anything random will do but don't go longer than twelve characters) for example then purge the cache. Knowledge Base - Fixing incorrect cookie settings
"The more connected we get the more alone we become" - Kyle Broflovski©
felxfelx
Registered User
Posts: 17
Joined: Tue Mar 10, 2015 8:38 am

Re: PM's lost, but still counted, can't refresh counter

Post by felxfelx »

Thanks for looking. I sorted out cookies, but problem with non-existing, but listed pm's is still here.
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