Apologies for that! I haven't had to ask for support too many times over the years, so I forgot all about that procedure. Here it is:
Support Request Template
What version of phpBB are you using?
What is your board's URL? http://forums.nba-live.com/
Who do you host your board with?
How did you install your board?
I used the download package from phpBB.com
What is the most recent action performed on your board?
Please select your answer
Is registration required to reproduce this issue?
Do you have any MODs installed?
Do you have any extensions installed?
What MODs do you have installed?
- Custom Title 2.0 Beta 2
- Prime Trash Bin
Prime BBCode Spoiler
Convert quoted images to links
Subforum display options
Prime Topic Move
Add Forum User
Hotschi's Download MOD
What styles do you currently have installed?
What language(s) is your board currently using?
Which database type/version are you using?
What is your level of experience?
Experienced with PHP and phpBB
What username can be used to view this issue? No answer given
What password can be used to view this issue? No answer given
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable?
Tables have been repaired through phpMyAdmin after server issues on our old host caused a couple of them to crash. The first issue seems to have happened after one of the early crashes and repairs.
Please describe your problem.
The first (and most pressing) issue is that all new posts are immediately marked read for newly registered accounts, upon logging in for the first time. This makes it appear as though there's no activity going on with the board, when that isn't the case.
The second is that for long stretches of time, new members don't show up in the memberlist. I thought it might be related to a WordPress-to-phpBB plugin I was using, but disabling it at both ends doesn't resolve the problem
Generated by SRT Generator