403 error when uploading attachment

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northward
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Joined: Thu Sep 30, 2004 4:19 pm
Location: Salt Lake City, UT
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403 error when uploading attachment

Post by northward » Mon Oct 24, 2016 2:32 am

Please help, this issue has just started and I'm stumped.

Support Request Template
What version of phpBB are you using? phpBB 3.0.14
What is your board's URL? http://www.firsttracksonline.com/boards/
Who do you host your board with? WiredTree
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Update from a previous version of phpBB3
Is registration required to reproduce this issue? Yes
Do you have any MODs installed? Yes
Do you have any extensions installed? No
What version of phpBB3 did you update from? phpBB 3.0-B1
What MODs do you have installed? BBCode Strikethrough, Mutiple File Upload, Solve Media Puzzle
What styles do you currently have installed? Pronight, Artodia: Mobile and SEO
What language(s) is your board currently using? English
Which database type/version are you using? MySQL 5
What is your level of experience? New to PHP but not phpBB
What username can be used to view this issue? tester
What password can be used to view this issue? testing
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? None
Please describe your problem. Whenever a user attempts to attach an image to a post (even one), the server throws a 403 error.
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Lumpy Burgertushie
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Re: 403 error when uploading attachment

Post by Lumpy Burgertushie » Mon Oct 24, 2016 5:07 am

make sure the files folder on the server is set to chmod 777. use your ftp to set it.


robert
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northward
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Posts: 58
Joined: Thu Sep 30, 2004 4:19 pm
Location: Salt Lake City, UT
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Re: 403 error when uploading attachment

Post by northward » Mon Oct 24, 2016 1:24 pm

Thanks, Lumpy. Yes, permissions on the files folder are already 777.

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Lumpy Burgertushie
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Re: 403 error when uploading attachment

Post by Lumpy Burgertushie » Mon Oct 24, 2016 11:15 pm

contact your host about their mod_security settings.

403 is a permission denied error usually at the server level.

robert
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northward
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Posts: 58
Joined: Thu Sep 30, 2004 4:19 pm
Location: Salt Lake City, UT
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Re: 403 error when uploading attachment

Post by northward » Thu Oct 27, 2016 11:22 pm

Thanks, Lumpy - that was it! I disabled ModSecurity and it appears to now be functioning correctly.

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