Hi, here's the support template:
Support Request Template
What version of phpBB are you using?
What is your board's URL? https://forum.ipcaworldwide.org
Who do you host your board with?
It's on cpanel with synergy in australia
How did you install your board?
I used the download package from phpBB.com
What is the most recent action performed on your board?
Is registration required to reproduce this issue?
Do you have any MODs installed?
Do you have any extensions installed?
What styles do you currently have installed?
prosilver and proflat
What language(s) is your board currently using?
Which database type/version are you using?
What is your level of experience?
New to PHP and phpBB
What username can be used to view this issue?
What password can be used to view this issue?
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable?
have tried installing the proflat theme, other than that it is pretty much as defaults
have enabled the bbcode options in the admin panel in each place we found them
Please describe your problem.
The bbcode buttons are not showing above the posts, and it is showing that bbcodes and smiles are off. Not sure why.
Generated by SRT Generator
I have read through several answers to this issue and none of the suggested fixes have solved it. Thanks in advance.